Bank Of America Corporation Jersey City , NJ 07097
Line of Business Job Overview
The role is for a Global Transition Services Manager for Enterprices CTO Application Production Services. The individual will manage activities related to Application Change,
Release and Deployment for +100 applications. This is a global team of +15 resources.
The manager will take part in defining and refining existing operating models, roles/responsiblities and process/procedures. The person will work closely with the application development team, QA and UAT team, application support team and
other technology partners (DBAs, SAs, etc).
Enterprise Job Overview
Leads a large project or multiple projects that are significant in scope and impact. Works independently, with limited direction, and is evaluated through end results.
Initiates and provides leadership, strategic/tactical direction and planning input on all information technology and client/business area issues and in the development of a technical environment which meets current and anticipated business requirements and objectives. Participates with Technology management in the development of technology products, service standards and development efforts that impact the client/business area. Serves as a single point of contact and the escalation point between the client/business area and internal management for the resolution of unresolved problems, complaints and complex service requests. Provides the client areas with technology products and service alternatives that improve the support delivery process. employees in this job code do not manage people
+7 yrs of managing application Change, release or deployment teams.
Experience managing application production support
Posting Date: 09/21/2018
Location: Jersey City, NJ, 101 HUDSON ST (NJ2101), - United States
Travel: Yes, 10% of the time
Full / Part-time: Full time
Hours Per Week: 40
Shift: 1st shift