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ASD Professional Mkts (Global Transition Services Manager) Enterprise CTO Application Production Services

Expired Job

Bank Of America Corporation Jersey City , NJ 07097

Posted 2 months ago

Job Description:

Line of Business Job Overview

The role is for a Global Transition Services Manager for Enterprices CTO Application Production Services. The individual will manage activities related to Application Change,

Release and Deployment for +100 applications. This is a global team of +15 resources.

The manager will take part in defining and refining existing operating models, roles/responsiblities and process/procedures. The person will work closely with the application development team, QA and UAT team, application support team and

other technology partners (DBAs, SAs, etc).

Enterprise Job Overview

Leads a large project or multiple projects that are significant in scope and impact. Works independently, with limited direction, and is evaluated through end results.

Initiates and provides leadership, strategic/tactical direction and planning input on all information technology and client/business area issues and in the development of a technical environment which meets current and anticipated business requirements and objectives. Participates with Technology management in the development of technology products, service standards and development efforts that impact the client/business area. Serves as a single point of contact and the escalation point between the client/business area and internal management for the resolution of unresolved problems, complaints and complex service requests. Provides the client areas with technology products and service alternatives that improve the support delivery process. employees in this job code do not manage people

Required Skills:

+7 yrs of managing application Change, release or deployment teams.

Experience managing application production support

ITIL Certified

Posting Date: 09/21/2018

Location: Jersey City, NJ, 101 HUDSON ST (NJ2101), - United States

Travel: Yes, 10% of the time

Full / Part-time: Full time

Hours Per Week: 40

Shift: 1st shift

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ASD Professional Mkts (Global Transition Services Manager) Enterprise CTO Application Production Services

Expired Job

Bank Of America Corporation