ASA VI - Employee Health Services

Department/Unit:

Health Service

Work Shift:

Day (United States of America)

Salary Range: Min. $18/hr - $21.60/hr

OVERVIEW:

The EHS ASA5/ 6 helps to fulfill Employee Health Service's mission of supporting the Center's obligations to governing agencies such as the NYS Department of Health, O.S.H.A., the Worker's Compensation Division of the NYS Department of Labor, the J.C.A.H.O., and the Center's Infection Control and Environmental Health and Safety policies as they relate to the medical surveillance of Health Care Workers. The Employee Health Service ASA5/6 has responsibility for the clerical duties inherent in the implementation of OSHA, CDC, Infection Control, Environmental Health and Safety, and the Hazardous Substance Medical Surveillance programs. The EHS ASA5/6 is expected to collaborate with the entire EHS team in order to provide timely, customer focused service. The EHS ASA5/6 works independently and with a high degree of responsibility for the implementation of organizational plans. Organizationally, the EHS ASA5/6 reports to the EHS Manager.

QUALIFICATIONS:

1.Graduation from High School and at least 1year applicable work experience.

2.Knowledge of and ability to apply medical terminology

3.Working knowledge of computer programs with strong PC and keyboard skills

4.Self motivation, independent work skills, attention to detail. Must work very well with people and have skills in dealing with confidential and personal issues. Ability to view the EHS unit as team.

5.Strong Customer Service skills.

JOB DUTIES:

The EHS ASA5/6 is responsible for the data management, program implementation and compliance, and customer service in the AMC Health Service.

Duties include but are not limited to:

1.Greet people at the front desk and ascertain the reason for their visit.

2.Collect identified information for accurate completion of the contact sheet.

3.Provide the necessary paperwork to the HCW, and instruct them on the location of the waiting room, pens, and clipboards. Ask them to return paperwork to the front desk as appropriate. Review the self-assessment for any 'yes' answers that lead to additional paperwork, and supply that paperwork to the HCW.

4.Pull correct chart and prepare it for delivery to the rack. Review chart for compliance with all EHS requirements. Ensure that all appropriate forms are attached prior to placing it in the rack.

5.Shred all documents removed from the chart with any identifying information.

6.Keep a supply of necessary forms available at the front desk.

7.Answer telephones.

8.Make appointments.

9.Document Tb tests and readings obtained from Mail and Fax machine on the HCW;s card, and create a contact sheet.

10. Inform managers of any no-show's on the post-offer schedule.

11. Keep front desk, chart room and medical charts, and waiting room neat and organized.

12. Pick up Tb skin test cards from the Nursing area and distribute them appropriately among the reading boxes, pull charts for next-day readings.

13. Open and distribute mail

14. Data entry of contact sheet

15. Data entry of computer sheets

16. Monthly census report. Copy to KP. Send to Finance by the 7th of each month.

17. Monthly compliance report. Copy to KP. Send to Dianne Finnerty in QM.

18. File contact sheets by department (H), and separately for (C), (CTR), (SCC), (VOL), (MEDST), (OUTSIDE)

19. Manager / HCW info re: data accuracy

20. Terminate HCW in Respond from HR listing

21. Interpret Transfer and termination reports received from various sources, determine addition / removal from surveillance groups. Keep manager informed of any transfers requiring action.

22. Front desk reception

23. Pull terminations

24. Break down charts for microfiche, arrange alphabetically and record lists for scanning.

25. Determine holdable records per OSHA protocol and prepare for scanning. Scan and file documents.

26. The box - division of charts returning from clinical sites.

27. File labs and records into charts, document in required areas

28. Repair charts and labels as needed

29. File charts

30. Make charts for the next day's schedule.

31. Recover old records for re-hires

32. Keep copier working (Interact with company)

33. Prepare records requests

34. Mail Credentialed Clinician's folders out for annuals. Interact with Credentialed staff to increase compliance.

35. Work with Volunteer office to increase compliance

36. Work with Nursing staff to provide accurate data on HCW overdue for vaccines.

37. Copy WC notes and store them for RM pick-up.

38. Make referral appointments as needed

39. Check Fax machine and disperse documents

Special responsibilities include, but are not limited to:

1.OSHA program regarding medical management of employees on the HAZMAT team

2.OSHA program regarding medical management of employees on the ASBESTOS team

3.OSHA program regarding medical management of employees in the Hearing Conservation program

4.Bloodborne pathogen exposure forms review, interaction with Epidemiology as needed

5.Positive PPD follow-up, CXRs, interaction with ACHD as needed

6.Post-exposure PPD compliance as needed

7.OSHA program regarding medical management of employees in the LEAD program

8.NYS DOH program regarding medical management of employees in the Day Care

9.Liaison with the GME department for the compliance with EHS programs among the Housestaff

10. Liaison with the Medical staff credentialing department for the compliance with EHS programs among the Credentialed staff

11. Implementation and administrative management of new special programs, such as the new surveillance program for HCW exposed to chemotherapeutic agents.

12. Post-offer clearances to managers and interaction with Human Resources

13. Annual clearances to managers and lists to managers and Human Resources

14. Coordination of random drug screen program

15. Participation in the Health Service QIT

16. Data entry and management of labs and vaccine follow-up.

17. Implementation of new data management program (OHM) that includes interaction with HR system download.

18. Preceptor / training of new and lite duty staff

19. Participation in the EAP program as it relates to the role of Health Service

20. Assist in the compliance with HIPAA within the department

21. Assist with JCAHO within the department

CHARACTERISTICS:

1.COMMUNICATION: With co-workers and customers, in order to achieve the stated goals and objectives, and to align the actions and interactions of the EHS unit. Communicating includes keeping co-workers advised of any new issues or problems, informing HCW of EHS protocol, and working with other departments to enforce policies and increase compliance.

2.ORGANIZATION: Organization of the daily functions of the job in order to achieve stability and predictability in daily operations. Organization includes keeping the unit neat and uncluttered, structuring time so as to complete all daily tasks, maintaining neat and understandable documentation.

3.INITIATIVE: Handling problems and addressing challenges that arise at the work station, seeing tasks that need attention and addressing them without being told.

4.DEVELOPMENT: Willingness to learn new skills, as well as practice and mastery of these skills.

5.COOPERATION: Ability to work with a group toward a common goal, implementation of organizational plans, punctuality and work stability. Offering assistance to co-workers throughout the EHS unit, Acceptance of and cooperation with changes in organizational plans, and working as a group to resolve any conflicts that arise.

6.PROFESSIONALISM: Maintaining confidentiality at all times, being punctual in opening and closing the office, as well as when going for and returning from lunch and breaks. Assisting HCW in an eager, willing, and pleasant manner, maintaining a mature and self-controlled attitude despite circumstances, and reacting to high stress situations with calm assurance.

PHYSICAL REQUIREMENTS:

1.Standing, sitting, walking, bending, reaching overhead.

2.Lifting up to 25 pounds.

3.The noise level in the unit is usually moderate.

4.Bloodborne Pathogen Category 3, No anticipated exposure to blood and body fluids.

Thank you for your interest in Albany Medical Center!

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.