Chicago Public Schools Chicago , IL 60602
Posted 2 weeks ago
Chicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 320,000 students in 600 schools and employing nearly 40,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life. In order to fulfill this mission, we make three commitments to our students, their families, and all Chicagoans: academic progress, financial stability, and integrity. Six core values are embedded within these commitments - student-centered, whole child, equity, academic excellence, community partnership, and continuous learning.
The Department of Arts Education (DAE) works to ensure that every Chicago Public Schools student receives a high-quality arts education by creating conditions at the classroom, school, district, and state levels that allow the arts to grow and flourish.
Job Summary:
The part-time/temporary Arts Technology Support position will assist with the coordination of the RE: ALIZE program, working with and supporting student participants, Teaching Artists, and administrative staff in their use of technology platforms, software, and devices. This is a part-time/temporary position that will be compensated for time worked on an hourly basis. The work schedule for this role will consist of an estimated 25 hours per week for an anticipated period of 1 school year beginning in July 2024 and finishing in May 2025, with the possibility of extension, per program need. During the school year, program days will include Monday
The part-time/temporary Arts Technology Support position will be held accountable for the following responsibilities:
o Lead device upkeep and inventory, including a maintenance schedule, warranty services, software licenses, and supply inventory.
o Oversee device distribution, user training, and collection, ensuring all devices are prepared and ready for students and Teaching Artists each day of the program.
o Provide day-to-day support for RE: ALIZE operations, special events, and showcases, and assist with the resolution of technology issues for RE:ALIZE staff and student participants
o Provide training and ongoing support to Teaching Artists on how to leverage technology within their studios
o Ensure the digital lab remains open and available to students during program hours in support of students in learning how technology tools can support their artistic practice
Identify, document, troubleshoot, and resolve technology problems; contact appropriate personnel/resources to assist with resolving complex issues when necessary
Serve as a workshop facilitator for students as needed in the event ofTeaching Artist absences
Liaise with building security, Wells Staff/Faculty, and community members, as well as RE:ALIZE volunteers and guests (ex: guest speakers, master class hosts, visiting college staff, etc.)
Other duties as assigned
In order to be successful and achieve the above responsibilities, the part-time/temporary Arts Technology Support position must possess the following qualifications:
Education Required:
Bachelor's degree in arts, education, technology, or a related field from an accredited college or university is required
Master's degree or active enrollment in a graduate program in arts and technology, or other related field of study, preferred
Experience Required:
o One (1) year of experience troubleshooting in Mac OS and Windows OS environments, working with inventory management systems and equipment such as microphones, soundboards, digital cameras, lighting equipment, and video is preferred
o Experience working with software and technology equipment such as MacOS, iPadOS, Chromebooks, G Suite for Education, and arts software such as Adobe Creative Cloud, GarageBand, Soundtrap, and iMovie
o Experience working with students in an educational setting
o Experience troubleshooting general technical issues, and/or providing technical support/guidance in the use of technology
Experience as a working artist, strongly preferred
Experience working in education or student programming preferred
Knowledge, Skills, and Abilities:
Capable of consistently demonstrating a professional and positive demeanor while ensuring confidentiality in matters related to both students and the RE:ALIZE program.
Strong verbal and written communication skills, including the ability to communicate effectively with a variety of individuals (ex: students, staff, and leadership)
Capable of designing clear, understandable, and repeatable systems for maintaining the organization and integrity of technical equipment and related resources
Proficiency in SmartSheet data platform
Ability to effectively articulate and communicate complex technology-related concepts in non-technical terms to users with varying technology skill-levels
Knowledge and understanding of best practices and applicable technologies related to teaching and learning in the arts
Ability to maintain positive working relationships and communicate effectively across departments in order to collectively share and build expertise and resources in a continuously changing field
Ability to remain informed and up-to-date on new technologies/software and innovations in the field and ability to suggest opportunities for professional development, preferred
Understanding of Mobile Device Management systems such as Jamf and Google Admin Console, preferred
Conditions of Employment
As a condition of employment with the Chicago Public Schools (CPS), employees are required to:
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Chicago Public Schools