Artistic And Technical Support Manager, Bernstein Hall

When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations.

Benefits

Current Benefits

Colgate University is proud to offer in-depth, competitive benefits that support the health and wellbeing of our employees and their family. The majority of benefits are effective on the date of hire.

We pride ourselves on the scope and quality of the benefits offered to our employees. We invite candidates to visit our Benefits page to learn more about our generous benefits package, which includes but is not limited to:

Health and Wellness:

Comprehensive medical, dental, vision, behavioral health benefits, disability and life insurance, 403 B Retirement with employer core and matching contributions.

Paid Time Off:

Vacation time (varies based on position classification), sick time, 13.5 holidays including a Winter Recess between Christmas and New Year's and 3 floating holidays.

Paid Family Leave:

After six months of employment, employees become eligible for up to 12 weeks of paid time off up to 67% of salary to a state maximum for bonding with a newborn, adopted or foster child, caring for a family member with a serious health condition or to help after a family member has been deployed to active military duty abroad.

Continuing Education and Professional Development:

Employees and their spouse/domestic partner may take up to 2 courses per semester at Colgate, tuition free with a $20 per course registration fee.

Funding for work related courses to obtain an undergraduate or graduate degree related to your current position.

After 7 years of service in an eligible position an employee's eligible children may be awarded up to half of Colgate's tuition to attend an accredited college, university or trade school of their choice.

Along with a generous benefits package, additional perks unique to Colgate University include but are not limited to free on campus parking, free gym membership with discounts for family members, reduced Seven Oaks Golf Course memberships, University Bookstore discount, free library access, 3 free tickets for any regular season athletic home event, access to Colgate owned Bewkes Center and Glendening Boathouse, free access to all cultural events.

Department Statement

Colgate University is seeking an Artistic and Technical Support Manager for Bernstein Hall, a brand new intentionally designed interdisciplinary building that houses experimental spaces that are integral to Colgate's Arts, Creativity and Innovation initiative. It supports hands-on teaching and research in Art, Computer Science, Film and Media Studies, Music, and Theater and Dance, and offers faculty, students, and visiting artists, performers and scholars opportunities for collaboration, experimentation and exploration. Specialized facilities include a Digital Music Studio, two Fabrication Labs, a Gaming Lab, and a Media Archeology Lab. The 27' X 35' Experimental Exhibition and Performance Studio is equipped with theatrical lighting, surround sound and the capacity for video mapping, analog film projection and interactive, multi media installations and performances. Like other spaces in the building, it offers the opportunity to explore conceptual, aesthetic and technological boundaries. In addition to supporting these specialized areas, the Artistic and Technical Support Manager will also be instrumental in supporting workshops and installing student work throughout the building.

Accountabilities

The Artistic and Technical Support Manager will oversee the day-to-day operations and management of Bernstein Hall's specialized spaces. This role requires a unique blend of artistic sensibility and technical expertise to support faculty, staff, students, and visiting artists and scholars. The manager will ensure the seamless functioning of equipment, provide technical support, and facilitate creative and experimental projects within the facility, including hallway exhibitions and "pin up" spaces that will showcase student work.

Facility Management: Oversee the maintenance and operation of the specialized equipment in the aforementioned spaces; ensure all spaces are safe, clean, and ready for use by faculty, staff, students and visiting artists; identify and coordinate with appropriate experts (both internal and external) as needed.

• Maintaining and purchasing audio and video equipment

• Managing student checkout of equipment

• Hiring , training and managing student lab monitors for teaching studios/exhibition space (EEP, Media Archeology Lab, Fab Lab, Gaming Room)

• Maintenance of teaching studios/exhibition space (equipment acquisition and maintenance, tracking and re-purchasing consumables as needed, software/computer lab needs?)

Artistic Support: Collaborate with faculty, staff, students, and visiting artists to understand their creative ambitions and provide appropriate creative and technical solutions; assist in the planning and execution of installations, exhibitions, performances, and experimental projects; and support students in their creative projects, offering guidance and technical advice.

• Assisting in hanging and de-installing exhibitions in the EEP Studio as well as student work throughout the building

• Arranging transport of artwork; insurance reports; facilities reports

Technical Oversight: Provide technical oversight of equipment setup, troubleshooting, and maintenance; train users on proper use of specialized equipment; stay updated with advancements in relevant technologies and recommend upgrades or new acquisitions.

• Training faculty, staff and students on equipment/software

Collaboration and Coordination: Foster experimentation, exploration, and the realization of creative endeavors across a range of media and platforms; collaborate and coordinate with faculty, students, and staff internally, as well as visiting artists and performers; and serve as a liaison between different stakeholders to facilitate the smooth execution of projects and events.

• Coordinating with IT staff for exhibitions, workshops and installations of student work

• Meet with artists to discuss installation requirements

Organization and Workflow: Conduct extensive pre-planning with university support staff and external experts to establish a workflow and schedules; anticipate equipment, material, and staffing needs that ensure projects/events are successfully realized in the time frame allotted; and manage logistical aspects to support the artistic and educational aspirations envisioned.

Creative Problem Solving: Engage in collaborative, creative problem solving to meet or exceed creative and technological goals of projects; address and resolve challenges, both anticipated and unanticipated, to ensure successful project outcomes.

Supervision: Clearly define and communicate to student monitors the responsibilities and expectations related to goals and performance. Provide training and resources that will help student monitors perform their duties effectively. Regularly monitor and evaluate the performance of student monitors; provide feedback, recognize good performance, and address any issues or areas for improvement.

Safety: Accountable for adherence to Colgate University's laboratory safety policies, practices, and procedures that ensure a safe learning environment for students, staff and faculty. Stay current with relevant regulations (e.g. health, safety, care, and otherwise) and availing oneself of relevant training offered by Colgate's EH&S office.

Technical Competencies

Name Technical Expertise Description

Proficiency with a variety of technical equipment, such as 3D printers, laser cutters, digital and analog audiovisual equipment, and music production tools; ability to troubleshoot and maintain specialized equipment and software.

Name Artistic Sensibility Description

Understanding of creative processes and the ability to translate a wide range of artistic visions into executable projects; familiarity with trends and innovations in digital media, fabrication, and performance technologies.

Name Organizational Skills Description

Capacity for extensive pre-planning to establish workflows and schedules; ability to manage logistical aspects of projects, including equipment, materials, and staffing needs.

Name Community Engagement Description

Ability to foster a collaborative and inclusive environment that encourages experimentation and creativity.

Name Project Management Description

Ability to effectively manage projects, ensuring resources are identified and secured, project status is evaluated and made visible to stakeholders, and outcomes are assessed; experience in managing budgets related to equipment maintenance, upgrades, and supplies.

Name Regulatory Safety Knowledge Description

Knowledge of safety policies, practices and procedures sufficient to ensure a safe learning environment for students, staff and faculty - as well as visiting artists/performers

Name Departmental Hardware Description

Demonstrated ability to diagnose problems with key hardware and output devices sufficient to keep in proper working order and arrange for repair as needed.

Demonstrated ability to schedule proactive service on equipment as needed.

Demonstrated ability to assist faculty and students in implementation of hardware tools necessary for teaching, research and exhibition both in EEP Studio and throughout the building.

Behavioral Competencies

Name Personal Accountability for Results Description

Takes responsibility for decisions, performance, and outcomes; behaves in a responsible manner with a positive attitude; shows self-awareness and openness to feedback.

Name Effective Communication Description

Demonstrates effective written and oral communication skills; shares information and seeks input from others; adapts communication to diverse audiences; protects private and confidential information.

Name Problem Solving and Decision Making Description

Analyzes and prioritizes situations to identify and solve problems; generates solutions to improve efficiency and quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, and timely decisions.

Name Change Management Description

Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the university and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate.

Name Leadership and Teamwork Description

Applies skills and knowledge to provide a climate to achieve departmental and organizational success; balances individual and department goals; helps others perform at their best; builds productive relationships to enhance individual and organizational effectiveness; treats others with respect; resolves conflicts among team members.

Name Creativity and Innovation Description

Generates, explores, encourages, and implements innovative ways of creating strategic value for the university, division, department, and individual level; critically assesses the effectiveness of new initiatives.

Name Diversity and Inclusion Description

Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; earns the trust and respect of others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity within our community.

Name Sustainability Description

Understands the impact of decision making and personal behavior in achieving the university's commitment to a sustainable and carbon-neutral campus; supports and advances the university's sustainability initiatives; influences others to use sustainable practices.

Requirements

Professional Experience/ Qualifications

• Minimum of 1-3 years of experience in a technical support role within an academic or artistic environment

• Proficiency with a variety of technical equipment and/or willingness to learn (e.g. 3D printers, analog and digital audiovisual equipment, music production tools)

• Strong problem-solving skills and ability to troubleshoot technical issues to support artistic vision

• Demonstrated ability to work collaboratively with a diverse range of stakeholders

• Passion for supporting artistic and educational endeavors through technical expertise

Preferred Qualifications

• Professional theater/music/film and artistic production experience

• Familiarity with current trends and innovations in delivery of digital sound and image projection, fabrication, and performance technologies

• Willingness to be trained on additional equipment as needed

• Experience in project management

Education

A minimum of an Bachelor's degree is required, or an equivalent combination of education and experience

A Master of Fine Arts degree in a relevant field or equivalent work in the arts is considered a plus

Certifications Physical Requirements

Ability to climb ladders, use lift to work at heights, use hand tools, move equipment and materials, and lift at least 50 pounds is required

Other Information