Art Museum Community Receptionist

On call for College breaks, holidays, and when Student Receptionists are sick or need a substitute. Shifts needing coverage will be a combination of the following hours: Tuesdays – Fridays, 9:45am- 5:15pm; Saturdays and Sundays, 11:30am – 5:15pm. Possible additional hours for special events. 

Duties: 

• Attend a three-hour training session upon hire, as well as periodic staff development sessions and meetings.

• Have weekend availability and the ability to come in to work on short notice.

• Speak comfortably with groups and people from diverse backgrounds.

• Be friendly and provide excellent customer service.

• Welcome and inform visitors about exhibitions, and be able to give short introductory tour of current exhibitions (will train).

• Sell catalogs, posters, and cards at the museum gift shop.

• Operate cash register and credit card machine.

• Execute daily cash reports, cash out register, keep accounts of sales, and record number of daily visitors.

• Answer the telephone, take accurate messages and put in staff mailboxes.

• Perform occasional museum tasks and projects if requested by staff.

• Read the Receptionist Notebook regularly in order to gain more knowledge about the Museum and current exhibitions. 

Training:

Museum staff will fully train receptionists and provide additional guidance as needed. 

Requirements: 

• Able to work unsupervised.

• Attend training sessions as needed.

• Give a basic introductory tour of the Museum (will train).

• Have good telephone skills.

• Able to interact with the public in a friendly way.

• Experience in Visitor Services/Customer Service a plus.

• Should have basic working knowledge of handheld electronic devices.

• Will have strong math skills.

Requirements

• Able to work unsupervised.
• Attend training sessions as needed.
• Give a basic introductory tour of the Museum (will train).
• Have good telephone skills.
• Able to interact with the public in a friendly way.
• Experience in a museum setting a plus
• Should have basic working knowledge of handheld electronic devices.
• Will have strong math skills.

Benefits

As an employee of Middlebury College, you will enjoy being part of a vibrant supportive community.

Middlebury Colleges offers its employees excellent compensation and other perks of employment including:

• MiddCard Privileges: access to athletic facilities, discounts at the College store, library privileges, and discounts at cultural and sporting events. In addition, the card allows door access to certain campus buildings. Spouses or domestic partners of benefits-eligible employees are eligible to receive a Spouse/Partner card with the same privileges as the employee card (except door access).