Armed Field Supervisor

Paragon Systems Wilkes Barre , PA 18701

Posted 1 week ago

$35 / hr

FT position with typical hours being 8a-4p, Mon.

  • Fri., but must be able to work additional days and hours due to operational needs of the sites

Must have current PA ACT235 Certification

21+ years of age

Valid Driver's License

Candidates must have 5+ years' experience in security, military, or law enforcement supervisory positions, managing 20+ employees and multiple locations

Must be able to obtain/maintain a DoD Secret clearance, pass physical agility test, as well as bi-annual weapons qualifications, FEMA training, Use of Force training, etc.

Must be adept in MS Office, budgeting, scheduling and payroll

DISTINGUISHING CHARACTERISTICS

Primary job function is the management of a segment of an office's guarding operations. This job description applies only to salaried positions performing essential functions of the nature described, with the authority to make independent choices, free from immediate supervision, in significant matters that affect the business, or to carry out tasks that are directly and closely related to such work, no less than 50% of the time. If a position performs such work less than 50% of the time, and/or performs routine duties that are also performed by subordinates more than 40% of the time, it should be classified as: Field Supervisor.

1.Manages a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff; ensures that personnel deliver high quality service.

2.Ensures that service expectations are being met through regular contact with clients; evaluates service quality, inspects posts and initiates corrective action in a timely manner as necessary.

3.Meets with line management and/or client representatives for status updates and to address any actual or potential problems; provides support during client start-ups; provides input to security planning, assessments and surveys; reviews post orders and communicates requirements and changes to affected personnel.

4.Participates in and coordinates with line management regarding the orientation, training, development and retention of high caliber staff; ensures that each staff member is treated with dignity and respect; coaches employees and carries out disciplinary actions, as necessary.

5.Maintains and submits payroll records and other employee and business information; reviews client and company reports for accuracy and timeliness.

6.Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.

7.Communicates and coordinates with line management regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services; makes scheduling and staffing

adjustments as needed to meet client requirements while controlling labor costs; reviews reports to ensure that commitments have been met and client directions have been followed.

8.Provides input to company initiatives; promptly assists line management in the resolution of legal, financial, human resources, and administrative issues.

9.Performs tasks and duties of a similar nature and scope as required for assignment.

MINIMUM QUALIFICATIONS AT ENTRY

Additional qualifications may be specified and receive preference depending upon the nature of the position

Basic Qualifications

  • Must be a citizen of the United States

  • Ability to acquire and maintain the required level of Department of Defense (DoD) Security Clearance. Must have a minimum of an active Interim Secret granted.

  • Ability to acquire and maintain any other specific special clearances/access requirements.

Education/Experience

Associate's Degree and 1 year of experience in security operations, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.

Background Prerequisites

Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements

Competencies (as demonstrated through experience, training, and/or testing)

  • May be required to hold and continue to meet the requirements for any applicable state, county and municipal license for Security Officers.

  • Knowledge of security operations and procedures.

  • Knowledge of supervisory practices and procedures.

  • Planning, organizing and leadership skills.

  • Ability to provide positive direction and motivate performance.

  • Understanding of a variety of security and safety devices and controls.

  • Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form.

  • Ability to track and maintain schedule assignments.

  • Ability to be an effective team member.

  • Ability to maintain professional composure when dealing with unusual circumstances.

  • Courteous telephone manner.

  • Ability to adapt to various sites and changes in post procedures.

  • Ability to write routine correspondence, including logs and reports.

  • Strong customer service and results orientation.

  • Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures.

WORKING CONDITIONS (Physical/Mental Demands)

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

  • Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.

  • May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.

  • Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements.

  • Directing and disciplining staff in a positive manner.

  • Required ability to handle multiple tasks concurrently.

  • Keyboarding, basic computer usage and operating controls.

  • Seeing, hearing, speaking, and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others.

  • Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.

  • Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.

  • Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds.

  • Close vision, distance vision, and ability to adjust focus.

  • May be required to use vehicle for the performance of duties.

  • On occasion may be required to perform stressful and physical activity.

  • Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.

  • May be exposed to or required to handle sensitive and confidential information.

EOE/M/F/Vet/Disabilities

  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About Us

Paragon/SCIS has a legendary legacy standing tall in front of all critical assets of the United States of America. Protecting. Guarding. Serving.

We have been protecting our nation throughout history. For more than 150 years, our means have evolved but our purpose to protect our nation has remained intact, touching millions of lives. From nuclear plants and government installations to specialized investigative services, we assure the country's safety and stability, relying on solid experience.

We value diligence, professionalism, and honesty. We are proud to call ourselves Paragon/SCIS. Our company is a symbol of integrity; a reflection of each individual that composes it. We have built our reputation because accountability is in our blood.

About the Team

Paragon/SCIS is composed of over 14,000 employees, caring for one another and for the success of our clients and our company. Working on the same site together, we bond with our colleagues; every day, serving the same purpose with dedication and a vigilant eye.

Our employees have diverse profiles: veterans, retired police officers, trained armed guards, professionals and experienced managers. Their background and strength of character are carefully vetted so when you join, you know that you have been selected and are amongst the best.

From Armed Security officers to Mailroom Service Clerks and Fire Fighters, from Field Investigators to Site Supervisors, we all stand united to maintain order in the most critical infrastructures of our nation. With diligence, 24/7, we are the eyes and ears on the ground. We matter.

Our work is demanding. We thrive in the midst of challenge. We are brave, organized, ready. And, we are rewarded for it with above market pay, comprehensive benefits and valuable training. We believe in the vital role that we play in society and the recognition we get from it fuels us.

Our values are the foundation of our operations. They are summarized in three words: Integrity, Vigilance and Helpfulness.

Integrity

A Paragon/SCIS employee is honest and therefore trusted to work unsupervised on the customer's premises and with valuables. Paragon/SCIS never compromises in its demand for integrity. Integrity also includes openly expressing one's opinion, reporting improprieties and not withholding information.

Vigilance

Professionalism entails seeing, hearing and evaluating, and a Paragon/SCIS employee is always attentive. Professionals develop an intuition that helps us to notice things that others don't. Their vigilance is needed in order to stay aware of potential risks or incidents that are taking place on our customers' premises.

Helpfulness

Helpfulness is about our employees always being ready to assist within the context of a particular assignment.


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