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Ari-Customer Service Rep

Expired Job

Action Resources Milwaukee , WI 53202

Posted 4 months ago

JOBSUMMARY:

This position serves to support sales for keyaccounts by maintaining communication with stake holders and updating thealigned computer systems within the expected time parameters. At times you willbe sourcing capacity for available loads. This position will solve thelogistical needs of our customer base.

DUTIES AND RESPONSIBILITIES:

  • Handle day to dayoperations of house accounts

  • Proactivelycommunicate with customers and carriers

  • Grow, expand, anddeepen the relationship with strategic accounts

  • Assistwith negotiating rates, entering orders, track and tracing orders, and problemsolving

  • Dailycontact with customers

  • Solicitnew business from ARI customers

  • Additionalduties as assigned

BUSINESS COMPETENCIES

  • Competitivemindset, hunter mentality, and positive, proactive attitude

  • Team and customer-first mentality

  • Ability to develop a creative approach to overcominghurdles

  • Strong negotiation and problem solving skills

  • Excellent customer facing and service skills

  • Excellent communication skills (oral, written andpresentation)

  • Excellent organizational and time management skills

EXPERIENCEREQUIREMENTS:

  • HS diploma or equivalent

  • 1 year customer service or transportation experiencepreferred

  • Bilingual skills are a plus

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Ari-Customer Service Rep

Expired Job

Action Resources