Area Supervisor

Ross Stores, Inc

Greenfield , WI 53220

GENERAL PURPOSE:

The Area Supervisor is a member of the Supervisory Staff who is responsible for a specific, assigned area of the store as well as the general operations and supervision of the store when functioning as the Supervisor on Duty. Area Supervisors are responsible for opening and closing the store, supervising Associates, providing Star Customer Service at all times, supervising merchandise processing, markdowns, sizing and the Front End as needed.

ESSENTIAL FUNCTIONS:

Markdowns (20% of Time)

  • Reviews MD Team schedule to company standards.

  • Pulls markdown information weekly and ensures order of markdowns.

  • Audits markdown compliance, recovery and sizing by markdown team.

  • Responsible for maintaining company markdown standards in store. Accountable for store any markdown variances.

  • Ensures all equipment is operable - communicates issues to the Service Desk as needed.

  • Understands how markdown equipment works and is able to assist MD Team as needed.

  • Ensures Clearance items are marked and moved to Clearance areas and signed as needed.

Merchandise Processing (20% of Time)

  • Ensures compliance to Power Processing.

  • Processes all merchandise with a sense of urgency.

  • Responsible for receipt of all non-merchandise inbound deliveries (i.e., signs, supplies, special deliveries, etc.).

  • Responsible for cleanliness and organization of all stockrooms.

  • Helps deliver and place merchandise on sales floor when all merchandise is processed.

  • Responsible for ensuring any back stock is secured and processed to company policy.

  • Responsible for daily trash removal.

  • Responsible for receiving merchandise truck.

  • Tests all fire alarm systems as scheduled.

Fitting Room (20% of Time)

  • Ensures all fitting room garment tags are audited and accounted for to company policy.

  • Ensures go back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.

  • Responsible for maintenance and cleanliness of Fitting Room.

Men's/Bed & Bath/Home Accents/Lingerie/Hosiery/Cosmetics/Accessories/Luggage (20% of Time)

  • Responsible for merchandising of department.

  • Responsible for back-stock and under-stock.

  • Responsible for the reduction of loss due to damage.

  • Ensures compliance to the monthly ISM set up in assigned area.

  • Responsible for floor moves and signing including promotional signing as needed.

  • Ensures recovery, sizing and markdowns are completed to company standards.

  • Responsible for re-wraps as needed.

Administrative Duties as Assigned by Store Manager (20% of Time)

  • Ensures Cash pick-ups and bank deposits are conducted to company policy.

  • Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, trash removal, etc.), EAS daily function check, cash office security, armored carrier pick-ups and register area. Also responsible for customer safety including accident prevention, accident reporting and emergency procedures. Responds to after-hours alarms when requested.

  • Responsible for store Loss Prevention including maintaining a large customer service presence on the sales floor, customer and Associate engagement and heightened Loss Prevention awareness.

  • Responsible for receiving merchandise truck when needed.

  • Responsible for Front End control when needed. This includes refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.

  • Conducts "code 50" package inspections.

  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.

  • Other duties as assigned by store manager.

COMPETENCIES:

  • Customer Service

  • Drives Results

  • Motivation

  • Process Improvement

  • Communication

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

  • Excellent verbal communication skills.

  • Fluency in English.

  • Prior Customer Service and supervisory experience preferred.

  • Familiarity with point-of-sale equipment and applications.

  • Communication

SUPERVISORY RESPONSIBILITIES:

Retail Associates

'138106


See if you are a match!

Upload your resume to see how your resume matches up to this job

Matched to your resume
resumetriaasssdfel.jp… Change
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Retail Management Indianapolis Northeast And Surrounding

Gamestop Corp.

  Posted 2 days ago

VIEW JOBS 4/18/2018 12:00:00 AM 2018-07-17T00:00 Job Snapshot * Location: Greenfield * Job Type: GameStop Retail Management * Experience: Not Specified * Date Posted: 3/24/2018 Job Description PLEASE NOTE: Your application for this position includes all locations within the district. District Manager – role is similar to an innovative business entrepreneur and owner, with special emphases on comp sales, used sales, talent retention, trades, guest experience, and loss prevention. Within GameStop's broadly defined parameters, District Leaders have the autonomy, authority, and responsibility to inspire outstanding business results through others as the leaders of their district's performance development strategy. Store Manager – directly influences the performance of everyone who interacts with guests and supports a solution selling environment. The Store Leader is responsible for fostering a selling culture that creates unique, complete solutions that exceed guest's expectations. The Store Leader ensures best-in-class guest service for every GameStop guest by using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life. The Store Leader makes discretionary decisions involving all sales initiatives, operational effectiveness, marketing, scheduling, employment, and all other aspects of the day-to-day business processes of a GameStop store, which will demonstrate the commitment to a unique solutions selling experience for all guests. Job Requirements Qualified District Manager candidates will possess the following: * 3 years of successful, related experience as a multi-unit leader required * Bachelor of Arts or Bachelor of Science from a regionally accredited college or university in a related field of study, such as business administration, is required, although equivalent experience may be accepted as a substitute * Proven ability to work productively with others, welcome and adapt well to change, communicate thoughts and feelings effectively, and receive and respond to feedback from others maturely Travel Requirements: 60 to 70% with occasional overnight stays. Qualified Store Manager candidates will possess the following: * Must be at least 18 years of age and present state-required proof of age documents * Must be able to provide genuine and friendly assistance to every guest during every visit * High school diploma or GED required; An Associate's or accredited Bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred * Three or more years of retail sales, guest service, and/or management/leadership experience required; at least 1 year of retail management experience preferred * Must be able to work alone and move throughout the store unassisted, for extended periods (up to 12 hours per day) * Must be able to lift and/or move objects and displays (up to 30 lbs.), bend, stoop, reach with arms and hands, and climb on ladders * Must be able to occasionally travel unassisted via car and/or plane to offsite conferences and meetings (less than 10%) * Must be able to work a minimum of 44 hours per week Gamestop Corp. Greenfield WI

Area Supervisor

Ross Stores, Inc