TITLE: Area Sales Manager
LOCATION: Concord, NH
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Georgia, with approximately 29,000 employees and does business in 180 countries.
Position responsible for executing against NCR's strategy to further extend the company's position and profile in the small and medium restaurant marketplace. This position will manage 7 Territory Managers selling over the New England territories. (RI, MA, VT, NH, ME, and parts of CT). The position entails managing the Inside Sales Team as well for Annual Maintenance Renewal and SW/HW upgrades.
KEY AREAS OF RESPONSIBILITY:
Responsible for meeting assigned financial objectives. Establish and adhere to defined business processes using sound financial and economic principles for establishing and tracking profitable practices.
Responsibility includes prospecting, closing deals, processing orders, cash flow, cost management, and execution of the Local Office strategy to align to our people, culture, values and growth vision. May be a manager of a sales team in an established Local Office led by a General Manager or may lead the effort to establish a sales team in an expanding territory.
Works with senior management to develop strategy for the assigned geography.
Helps to develop and subsequently implement new projects, policies and procedures for the assigned geography to meet sales revenue and profit objectives.
Responsible for creating market potential and opportunities for our solutions, within NCR's Hospitality industry in the small to medium business market; Providing the vision, inspiration and leadership necessary to drive success; Providing input to strategic decisions that affect area of responsibility
Provide leadership direction to all functions within the assigned Local Office, to grow profitability
Develop, build, inspire and motivate sales teams through passionate leadership; direct all sales activities including planning and implementing forecasts, developing policies as well as staffing of the sales force. Promote teamwork, and foster open and effective communications; Develop employee skills and knowledge by planning and implementing effective development activities, establishing performance goals, and coaching and evaluating performance
Execute the performance management process, which includes evaluating performance, establishing performance goals, coaching performance and implementing effective development plans; Establish and foster networks and relationships at all levels; Motivate through recognition and reward; Provide encouragement, motivation, and support to the workforce through timely and effective communications.
Position must work effectively with other NCR organizations as well as individuals in other functions
Ensure customer satisfaction for all Local Office accounts within the assigned territory by maintaining enduring relationships with a diverse customer base; Address all service concerns of the customer base within the region; Responsible for working with the appropriate teams to ensure consistent proactive and reactive technical responses to customers throughout the assigned geography.
Experience with Point of Sale products and services
Experience in the restaurant industry
2 years of sales management experience
Proven success in relevant sales area
or Bachelor's Degree related to Hospitality Technology
Strong leadership skills, motivational and self-directed; Strong account planning and analysis skills
Market planning and promotion experience; Business and financial planning experience
Excellent oral and written communication skills
High level of creativity, able to provide unique solutions to a wide variety of challenges
Experience working in team-oriented sales approaches
Ability to travel regionally 25-50% of time
Visit our careers site for a list of the benefits offered in your region in addition to a competitive base salary and strong work/family programs
Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.