Area People & Culture Manager

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

For Kimpton, our point of differentiation is our cultural foundation, there's a reason we call it People + Culture - and it is not just for the irony of the acronym. The folks within Kimpton P+C do not manage humans as resources; they empower employees and champion our culture. You will be passionate about the employee journey and champion a work environment consistent with Kimpton's Best Place to Work initiatives. This role supports multiple properties within a region.

Some of your responsibilities include:

• Develop, maintain and support a legitimate business partnership with the hotel & restaurant operations teams serving as an employee advocate, cultural ambassador, subject matter expert, innovator and consultant.

• Assists the hiring managers in departmental recruitment and staffing including participating in local and University career fairs, maintenance of job postings within budget and staffing guidelines, preparation of salaried offer letter requests and salaried/hourly offer letters, new hire paperwork and onboarding.

• Partner with hotel & restaurant management on coaching, counseling and disciplinary matters. People + Culture also serves as a consultant on forward-thinking discipline and related investigatory responsibilities for employee issues.

• Champion Employee Relations consistent with Kimpton's Best Place To Work and employee communication/recognition initiatives such as the Employee Opinion Survey, Employee luncheon, Surprise and Delight, GM Communications Meetings/Fireside Chats, Employee Action Committees, Housekeeping Appreciation Week, Employee of the Month/Manager of the Quarter, Kimpton Moments Recognition, Kimpton Professional Women's Group and partner with the hotel operations to increase awareness of Kimpton Cares Month, Diversity and Inclusion Month and our CSR partnerships.

• Partner with Hotel & Restaurant General Managers and Department Heads to achieve excellence in employee satisfaction scores as measured through the annual Employee Opinion and Best Places to Work Surveys.

• Lead Performance Management administration including 90-day and Annual Performance reviews for hotel & restaurant employees and performance improvement plans as needed.

• Regularly assess property-specific training needs and lead professional development including Kimpton University facilitation, ensuring maximum attendance at all KU courses, compliance and skills-based training courses.

• Timely perform Exit and Stay interviews and look for trends.

• Ensure consistent compliance with all Employment and Labor laws.

• Ensure I-9, EEOC, OSHA and workplace file compliance. Manage Workers' Compensation and Unemployment administration including effective case management of Workers' Compensation and Unemployment claims to minimize liability and expense exposure. Guarantee adherence to Workers' Compensation reporting requirements, transitional duty and return-to-work goals for employees with active Workers' Compensation claims.

• Actively and consistently participate in weekly hotel staff meetings, daily line up meetings, Executive Committee and/or departmental meetings, as needed or otherwise requested.

• Provide onsite Human Resources support and visibility for your property by encouraging an open door policy.

• Actively partner with Directors of Engineering and General Managers in facilitating city Safety Committee initiatives.

• Additional projects and responsibilities may be designated by the General Manager(s)/Area Director of P+C.

What You Bring

• 2 years' experience as an HR manager in a hotel environment.

• Bachelor's degree in HR, Hotel Management or related field is preferred.

• PHR preferred but not required.

• Strong computer skills including Microsoft Office Suite.

• Able to deal with difficult situations and people while maintaining integrity.

• Able to solve practical problems and be able to balance a variety of concrete variables in situations where only limited standardization exists.

• Familiarity with HRIS systems and software.

• Strong organizational, task-management, leadership, creativity, verbal and written communication and presentation skills.

• Comprehensive knowledge of all applicable federal, state, and city employment and labor laws.

• Naturally proactive and outgoing with a personal commitment and passion for service in order to consistently deliver and demonstrate Kimpton service standards to our internal customers.

• Ability to operate independently, using good judgement to make decisions.

• Ability to handle confidential information discreetly and protect employee privacy.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

The salary range for this role is $75,000.00 to $80,000.00. This range is only applicable for jobs to be performed in Los Angeles, CA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

This job is also eligible for bonus pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401k plans to eligible employees.

You can apply for this role through the link above (or through internal career site if you are a current employee).

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Be Yourself. Lead Yourself. Make it Count.