Area Manager Of Product Support (3780-046)

Brandt Industries Bloomington , IL 61701

Posted 2 months ago

Brandt Agricultural Products is currently seeking an Area Manager of Product Support for our North East US region (based in Bloomington City).

Duties & Responsibilities:

  • Dealer Development - work with Dealers Service and Parts personnel to improve their experience with Brandt

  • Work with Dealers to ensure appropriate parts inventories are on hand to achieve over-the-counter parts fill metrics, especially during planting and harvesting seasons

  • Inspect warrantable parts held at the dealership branches to confirm failure mode to verify claim

  • Co-ordinate dealer service training

  • Act as a liaison between Dealer, Customer, and company to ensure a seamless relationship

  • Work with Dealers to resolve service issues that may arise on Brandt products

  • Make recommendations and work with Platform leads and Quality/Operations on resolution

  • Continue to investigate field issues until resolution is found

  • Monitor customer/dealer satisfaction upon resolution

  • Travel requirement up to 70% on an as needed basis

  • Assist the Service team in development of training materials.

Required Experience

  • Engineering, Marketing, Ag Science, or Business University Degree

  • Farm background or experience with Agriculture Equipment

  • Analytical and Problem solving skill set

  • Valid driver's license

  • Strong leadership qualities

  • High level of customer focus

  • Excellent communications and organizational skills

  • Must be able to obtain or have a valid passport and be able to travel internationally

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Route Sales Support Driver Bloomington IL

Ameripride Services, Inc.

Posted 2 weeks ago

VIEW JOBS 2/19/2021 12:00:00 AM 2021-05-20T00:00 * Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. * Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license with three years of driving experience, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. * Working Environment/Safety Requirements: Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. * Education: High school degree or equivalent * License Requirements/ Certifications: Valid Drivers License #IND-ROUTE Ameripride Services, Inc. Bloomington IL

Area Manager Of Product Support (3780-046)

Brandt Industries