Area Manager

H&R Block, Inc. Kapolei , HI 96707

Posted 4 months ago

Job Description:

JOB SUMMARY

H&R Block, the 4th largest retailer in the U.S., is looking for retail store management professionals eager to advance their careers while helping a dynamic team deliver the renowned customer service that sets us apart. Each H&R Block Retail Store Manager plays an essential leadership role in our U.S. Retail Operations, leading a team of 40-60 highly trained tax professionals at up to four locations. H&R Block Retail Store Managers are responsible for delivering top-line and bottom-line business results. That effort builds on a proud tradition: H&R Block, an S&P 500 corporation, has prepared more than 650 million tax returns worldwide since 1955. The growth of our company and retail presence is a direct reflection of the great work of more than 80,000 incredible associates.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Effectively lead and manage a large team of associates across multiple locations

  • Ensure strong client experiences for both new and returning clients

  • Grow new clients through effective local marketing plan execution

  • Embrace continual learning and participate in customized training and ongoing leadership development opportunities

MINIMUM QUALIFICATIONS

  • High school diploma or GED required

  • Bachelor's degree in Business or other related field OR an equivalent combination of education and experience preferred

  • Minimum of three years of related experience working in a retail environment; prefer minimum two years retail management experience OR equivalent combination of education and experience

  • Assertive, proactive management approach

  • Results-driven with strong business acumen skill set

  • Customer service experience

  • Excellent verbal and written communication skills

  • Good decisionmaking skills and the ability to function well in a fast-paced environment

  • Able to exercise independent judgment with minimal supervision

  • Strong organizational skills sufficient to plan and manage day-to-day office operations in multiple locations

  • Demonstrated aptitude for business plan execution and desire to grow the business

  • Interpersonal and client-orientation skills focused on actively seeking to understand and meet client needs

  • Must possess or demonstrate supervisory skills sufficient to guide associates, as well as demonstrate core leadership behaviors to grow and develop associates

  • Understanding and previous use of a Windows-based computer system

  • Demonstrated effective facilitation/training skills

  • Bilingual preferred

We offer a comprehensive selection of benefits including:

  • Medical & Dental Health Benefits

  • 401K Match

  • Tuition Reimbursement

  • Flexible Time-off

  • Bonus Eligibility

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Area Manager

H&R Block, Inc.