Area Manager

Fleetpride Nashville , TN 37201

Posted 3 weeks ago

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today!

Position Summary

Provide leadership to multiple branch managers in their assigned area and motivate branch personnel to meet or exceed the annual EBIT and sales budgets and inventory goals. Develop, introduce and lead implementation of sales strategies designed to increase FleetPride business with existing customers and new customers.

Essential Tasks

Hire and supervise managers for the branches in the area assigned. Actively participate in staffing process at each branch to ensure positions are filled in a timely manner with the right people in the right roles.

Communicate with direct reports on a regular basis to insure procedures are followed, new procedures and methods are considered and new approved methods or procedures are known and carried out on a timely basis. Enforce company policies and procedures, abide by same. Provide hands-on support to branch managers that assist with career development, coaching and training.

Responsible to ensure all required training is completed in a timely manner in their responsible area. Identify best practices and implement across all branches in their responsible area. Identify top performers and position them to coach others to maximize efforts.

Counsel employees in work -related activities personal growth and career development. Prepare various reports as requested. Develop an annual performance management plan with measurable goals and objectives for all branch managers.

Meet at least once per quarter to formally review performance, clarify objections and revise plan if necessary. Recommend pay increase based upon performance. Receive approval from RVP and COO before discussing with employee.

Coordinate with Supply Chain to ensure that all orders in each branch are filled at a rate of 100% accuracy. Develop strategies to ensure all deliveries are delivered in accordance with customer expectations. Develop strategies to ensure all customer complaints in each branch are resolved within a timely manner.

Ensure that each year the safety record of all branch offices improves until 0 lost time accidents and 0 recordable accidents are normal. Compare each branch EBIT and sales to plan; collaborate with Territory Sales Manager and/or National Accounts Manager to find new opportunities for sales penetration of new or existing products; share successful practices across area. Maintain a top customer list for each branch.

Each month update and visit customers, when appropriate, for potential new business opportunities. Coordinate with Supply Chain on catalog updates and ensure catalogues are updated in each branch when new versions are available. Review all branch inventory issues and reports weekly.

Have weekly contact with each branch manager to review results and plans for the balance of the month. Ensure each branch has a preventive maintenance plan in place for equipment such as delivery trucks and forklifts along with daily inspection of such equipment. Review financial results of all branches in assigned area on a monthly basis to ensure that performance is at a minimum meeting strategic objectives.

If objectives are not met, formulate plan and discuss methods of improvements with Branch Manager. Design strategies that emphasize selling economies while improving EBIT. Draws together all resources necessary and develops an annual sales plan designed to expand the marketplace.

Collaborate with Territory Sales Manager and/or National Accounts Manager regarding new products and services to be made available in the region and develops strategies to introduce products and services in the field. Assist Accounts Receivables on any requests for overdue accounts. Make collection calls on problem accounts when necessary.

Collaborate with Territory Sales Manager and/or National Accounts Manager to develop and maintain the area top customer list; bottom customer list; and top new opportunity customer list and review monthly. Develop strategies to improve participation in each category. Approve expenses up to budget limits.

Visit each branch location at least four (4) times per year, with a focus on the bottom performing branches. While at the branch, perform the following:

Perform a visual inspection of the display area for cleanliness and adequacy of stock.

Walk the warehouse area. Make sure that the area is clean, organized and that inventory is properly shelved.

Visually inspect Company vehicles. Make sure that the vehicles are clean and well maintained. Ensure company vehicles receive maintenance timely.

Select a sample of items on the shelf and compare to the perpetual inventory records. Also select a sample of items from the perpetual inventory records and compare to the actual quantities on hand.

Verify that cores are properly tagged and that core procedures are being followed.

Review the branch P&L with the branch manager with emphasis on low performance areas and develop strategies to improve.

Review results of previous corrective action plans and sales prospects. Document corrective actions to be taken and sales prospects with a timeline for completion.

Review interbranch transfers, COD's and vendor stock returns for timely processing and compliance with procedures.

Review any price overrides occurring in branch.

Coordinate with Supply Chain on returns, credits, and inventory turns with the branch manager.

Discuss local market, competition and perform an account review for changes in market direction and collaborate with Territory Sales Manager and/or National Accounts Manager. Focus on sales and margin opportunities within the branch territory.

Review customer consignments for at least two (2) times turn.

Review counter orders open for more than 14 days.

Review Type 5's received over seven (7) days and not billed.

Review cycle count accuracy and determine root cause analysis, specifically addressing negative on hands.

Review open invoices that do not comply with the invoice SOP, including, but not limited to warranty and cores, which need to be addressed in the allocated time frames and consignments which should be managed two (2) times turn.

Review Receipt of Vendor shipments within 36 hours.


  • Monitoring: Monitoring/Assessing performance of yourself and other individuals and organizations to make improvements or take corrective action.

  • Judgment & Decision making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.

  • Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.

  • Communicating: Conveying information to others in an effective manner. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Active Learning: Understanding the implication of new information for both current and future problem-solving and decision-making.

  • Time Management: Managing one's own time and the time of others.

  • Mathematics: Ability to solve simple equations; ability to use mathematics to solve problems.

  • Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

  • Coordination: Adjusting actions in relation to others' actions.


  • Oral Expression: The ability to communicate information and ideas in speaking so others will understand.

  • Oral Comprehension: The ability to understand information and ideas presented through spoken words and sentences.

  • Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

  • Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.

Physical Demands

Handling of normal stock will include lifting or carrying parts in excess of 60 lbs. up to 15% of the time. Majority of lifting and carrying will involve parts between 5 and 60 lbs.

Environmental / Atmospheric Conditions

Inside/Outside Conditions, Varied Temperature Changes, Minimal Chemical Hazards, Vibration, Dust, Vehicle Noise



  • High School Diploma (or GED or High School Equivalence Certificate); Associate's Degree in Business Administration preferred.

Professional Experience

  • Minimum of 8 years of experience in heavy duty truck parts industry, including a minimum of 5 years in a supervisory position.

  • Understanding of the structure of our FleetPride sales force and branches, preferred

  • Understanding of the heavy duty truck business. Prior experience in the heavy duty industry preferred

  • Understanding of quantitative/qualitative analysis

  • Understanding of analytical, statistical and financial processes and procedures

  • Strong professionalism, credibility and inter-personal skills.

Computer Skills

  • Advanced knowledge of MS Excel, MS Word, MS PowerPoint, and MS Access.

  • Knowledge of iSeries and Cognos reporting tools


  • Valid drivers' license with clean driving record.


  • Ability to travel a majority of the time is required.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.

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