Area Facilities Manager - Indianapolis, IN

RESPONSIBILITIES:

The Area Facilities Manager is responsible for the oversight of assigned facilities and maintenance programs. They manage a direct relationship with outsourced providers(s) on the day-to-day operations of equipment, property, and physical plant and ensure compliance with established maintenance programs and regulatory requirements.

• Manages the day-to-day maintenance processes for all the Indianapolis Market.

• Includes monitoring of open calls, KPI review /analysis, multiple call analysis, invoice and dispute resolution, PM regulations monitoring and spot verification, compliance with all maintenance related governance.

• Manages all facilities driven projects for equipment, building systems, and betterment replacements.

• Include compliances with project scope and budget; including project life-cycle duties.

• Responsible for maintenance expense budget and capital budgets for coverage areas.

• Includes budget versus actual explanation and root cause analysis. Utilizes data to drive actionable results for efficient expense and capital spend.

• Field and site visits to evaluate service levels with reactive and preventative maintenance programs.

• Utilize store visits to formulate equipment and business system replacement programs.

• Represents the Facilities department in meetings / discussions / site visits with Operations and Franchisees and other key stakeholders.

QUALIFICATIONS:

• Education: High School + Equivalent Experience or Bachelor/4 Year Degree.

• Experience: 3-5 years of Management of multi unit retail operations in a franchise environment.

• Construction and / or Facilities experienced preferred but not required.

• Strong communication skills both written and oral with emphasis on dispute resolution.

• Ability to perform multi-tasks within competing timeliness.

• General or Strong knowledge of Project management processes.

• Self Reliant and Motivated in a non office environment.

Additional Requirements:

• Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment

• Work on an on-call basis for emergencies as needed