Area Director

This posting will be used to fill two positions.

AREA DIRECTOR

Thank you for considering Housing & Food Services at the University of Washington, Seattle.

Housing & Food Services (HFS) provides on-campus housing to over 10,000 student residents and operates over 40 dining and café locations that serve the entire campus community. To successfully accomplish this, we employ over 1,200 students, classified and professional staff members who work throughout HFS, providing residential and dining services to the campus. As reflected in our mission statement-working together to enhance student life-teamwork and service to our students and customers are at the heart of our business.

At the University of Washington, diversity is integral to excellence. We value and honor diverse experiences and perspectives, strive to create welcoming and respectful learning environments, and promote access, opportunity, and justice for all. In Housing & Food Services, our DEI statement reads:

HFS will become an organization that prioritizes inclusive workplace communities, centered on belonging and opportunity for all staff. All HFS staff must accept responsibility to identify and interrupt biases, privilege, barriers, and power dynamics. We challenge ourselves to engage in open dialogue, active listening, and empathic learning.

Should you wish to learn more about our commitment to diversity, equity, and inclusion at UW Housing & Food Services, please reference this link Diversity, Equity, and Inclusion Statement Training.

POSITION PURPOSE

Oversees the development and administration of the program in communities under their purview to ensure that staff have the necessary training and resources to execute a comprehensive residential life program for the area.

DESCRIPTION OF RESPONSIBILITIES

Supervision 25%:

• Supervise 2-3 professional staff specializing in student development and community management.

• First-line supervision of 4-8 student leaders, second-line supervision of up to 12-30 student leaders.

Administrative Management (35%):

• Participates in short-range and long-range planning and developing goals and objectives for communities under their purview.

• Develops an area team with strong and productive working relationships with Facilities, Student and Desk Services, Dining, Marketing, and other units as required.

• Collaborates with other HFS units in the occupancy management of the area, including marketing, tours, assignments, emergency space use, and apartment inspections/turns.

• Responds to and manages crisis situations.

• Serves in the Administrator On-Call rotation. Manager level support of the Resident Director On-Call response.

• Assists in the move-in and move-out processes for communities overseen.

• Provides written reports and documents as requested.

• Develops, monitors, and tracks budget expenditures for areas of direct responsibility.

• Monitors and oversees the documentation of events planned by Resident/Community Adviser staff.

Program Coordination and Student Development (40%) :

• Establishes a comprehensive community development plan for their direct community and supports community managers that they supervise in doing the same.

• Directs the Residential Life program for their direct community, including: mediation, policy enforcement, adjudication, crisis management, office and after-hours services, and community development.

• Participates in Student Leader, Residential Life full-time staff recruitment and selection processes.

• Assists in the recruitment, selection and training of student staff, student leaders, and full-time staff.

• Assists in the development of initiatives to promote a welcoming living environment for all residents.

• Trains staff on the Residential Life Conduct Process to meet the needs of the UW Residential Community.

• Serves as a Hearing Administrator as outlined in the Residential Life Conduct Process Guide.

• Provide leadership to various committees, projects and initiatives.

IMPACT TO THE UNIVERSITY

An effective residential life program supports student retention, socialization and academic success. Collaboration within HFS and the University contributes to consistency and alignment with University- wide goals and objectives.

POSITION COMPLEXITIES

SUPERVISION

These positions oversee the operationalizing of student development and applied environmental theory within their area and the quickly evolving environment.

SUPERVISION PROVIDED

Supervises student employees in various roles, including desk attendant, advanced technology mentors and teachers, event planners and IT student workers.

WORKING CONDITIONS

The position works a regular Monday through Friday schedule; however, it requires significant evening and weekend commitments throughout the year and remains on-call 24/7 for emergencies.

This position is a Live-In position and is provided Campus Housing.

QUALIFICATIONS

• Master's Degree in Student Personnel or a related field.

• Two years of full-time post-graduate residence hall and/or student apartment related experience required.

Equivalent education/experience will substitute for all minimum qualifications except where there are legal requirements such as license/certification/registration.

DESIRED QUALIFICATIONS

Experience that demonstrates:

• Strong oral and written communications skills

• Evidence of pursuit of ongoing training and personal development

• Exposure to an academic environment

• Commitment to promoting diversity, employment and community equity

• Ability to develop ideas and implement them through teamwork and collaboration

• A proven track record of delivering results, building accountability for staff and creating a positive working environment characterized by teamwork and innovation.

CONDITIONS OF EMPLOYMENT

A satisfactory outcome from the employment verification and reference check process.

Application Process:

The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.