Area Director Of Front Services

Outrigger Enterprises Group Oahu , HI 96816

Posted 3 weeks ago

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Work in a company where people truly believe in what they're doing. At OUTRIGGER Resorts & Hotels, we look for people who embrace the cultures and communities where they live.

Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends.

Directs all phases of guest and host relations related to the Guest Services operations, which includes the Front Desk, Bell Department in the Waikiki Management Group of hotels. Ensures quality guest service and technical efficiency.

Responsible for staff development and supports and implements policies and procedures set forth by management. Position leads all financial management planning related to scheduling and ordering for the area hotels. Technical ability in Opera PMS is essential to this position.

Minimum Requirements

Degree in Travel Industry management, previous experience in hotel management or an equivalent combination of education and experience from which comparable job knowledge and skills can be acquired. Minimum 5 years guest service/hotel experience and minimum 2 years supervisory experience and the ability to work flexible shifts any day of the week is required. Proficiency in Opera PMS ideal for this position.

Come Work Here!

Compensation& Benefits:

$88,000-90,000, with potential for adjustment based on factors such as an applicant's skills, experience and/or education.

Health Insurance (Dental, Medical, Prescription, Vision)

Paid Holidays, Sick, Vacation and Medical Leave

Retirement Plan (401K)

Recognition and Award Programs

Employee Assistance Program

Discounted Hotel Rates

And many opportunities for growth through our training and development programs!

  • please note that benefits may vary depending on position or property
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Area Director Of Front Services

Outrigger Enterprises Group