Area Director - Dimock Street

State Of Massachusetts Boston , MA 02298

Posted 2 months ago

The Department of Children and Families seeks dedicated child welfare professionals who are committed to upholding the Department's fundamental mission of protecting children from abuse and neglect to ensure they are able to grow and thrive in a safe and nurturing environment. The Department's vision is that all children have the right to grow up in a nurturing home, free from abuse and neglect, with access to food, shelter, clothing, health care and education. DCF works toward establishing the safety, permanency and well-being of the Commonwealth's children by: stabilizing and preserving families; providing quality temporary alternative care when necessary, safely reunifying families; and when necessary and appropriate, creating new families through kinship, guardianship or adoption. Preferred applicants will possess a demonstrated commitment to the core practice values: 1) child-driven, 2) family-centered, 3) community-focused, 4) strength-based, 5) committed to diversity/cultural competency, and, 6) committed to continuous learning.

The Area Director is responsible for translating the mission and vision of the Department through managing and monitoring all clinical and administrative operations of the area office with an approximate caseload of 800 1,200 families served by about 80 100 staff. The Area Director operationalizes Department policy and procedures into a social service delivery system, with services provided by DCF social workers and private contracted providers, toward the goal of strengthening families and ensuring children are protected from abuse or neglect. The Area Director is accountable for making the most effective and efficient use of financial and human resources in carrying out the Department's mission.

Clinical Duties:

  • Ensure all agency clinical policies, procedures, and regulations are known and practiced appropriately by all area office staff.

  • Provide support and guidance to the area office team on high profile and complex cases.

Fiscal Duties:

  • Manage area office budget within prescribed allocation.

  • Monitor and analyze service and administrative expenditures.

  • Develop and implement systems and strategies to correct deficits.

Administrative Duties:

  • Hold monthly management, supervisors, and staff meetings, to offer direction, guidance, and support in each of the area offices.

  • Responsible for recruitment, hiring, training and ongoing evaluation of staff, including implementation of progressive disciplinary actions.

  • Complete all necessary reports, answer correspondence, and respond to consumer requests and grievances.

  • Develop a working relationship with local union representatives through regular meetings and joint problem solving.

  • Ensure physical plant (office site) is appropriate, safe & secure for staff.

  • Spend equal work time in each of the area offices to ensure continuity and strong teamwork.

Organizational Duties:

  • Maintain collaborative working relationship with the area board in each areas office.

  • Develop and maintain working relationships with sister-agencies, local community stakeholders, and provider network.

  • Ensure casework practices are in accordance to interagency agreements negotiated by the Department.

  • Engage with area legislators when necessary.

Programmatic Duties:

  • Develop and coordinate all RFP'S for contracted services and negotiate with selected vendors.

  • Ensure appropriate foster and adoptive parent's recruitment, training and support systems are in place.

  • Monitor agency programs and initiatives to ensure appropriate implementation.

  • Provide staff appropriate training and information regarding all policy and practice changes.

Preferred Qualifications:

  • A Master's or higher degree with a major in social work, psychology, sociology, counseling, counseling education or human services.

  • Social Work Licensure.

  • Ability to work within public child welfare system knowing client population and service needs.

  • Demonstrated expertise working with senior managers and staff involved in transition.

  • An understanding, both clinically and legally, of child abuse & neglect.

  • Demonstrated commitment to the agency's six core values:1) child-driven, 2) family-centered, 3) strength-based, 4) community-focused, 5) culturally safe, and, 6) committed to continuous learning.

  • Proven ability to supervise staff, strong organizational skills.

  • Ability to act as a community leader with public & private agencies concerning child welfare issues.

  • An ability to provide crisis intervention & effective problem solving.

  • Ability to develop & monitor budgets & programs.

  • Knowledge of human resource management, program planning and administration, and fiscal management.

  • An understanding of the courts & schools in their relationship with our clients.

  • Basic skills in MIS systems.

  • Please ensure that you attach a resume with your application submission to this requisition.

Pre-Hire Process:

A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit and click on "Information for Job Applicants."

As part of the hiring process, the Office of Human Resources will be verifying any college-level degrees conferred to the selected candidate. Additionally, any licensure required for the position will be verified. Information provided as part of the hiring process is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

  • Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

For questions, please contact the CYF Office of Human Resources at 1-800-510-4122 and select option #2.


Applicants must have at least (A) six (6) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least two (2) years must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.


I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.

II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.

III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.

IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

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Area Director - Dimock Street

State Of Massachusetts