Area Coordinator

Job Summary/Basic Function:

Under the general supervision of the Associate Director and Assistant Director of Housing and Residence Life, the Area Coordinator is responsible for overseeing the daily operation and implementation of an on-campus residential community philosophy. The Area Coordinator's primary role is to supervise and oversee Resident Director staff and residential communities, and support Residence Life processes and development. Additionally, the Area Coordinator supports a holistic recruitment, hiring, training, and evaluation model that is embedded and integrated across the department. This position ensures that our Residence Life staff team is effectively achieving intended outcomes.

Department Overview:

Boise State Housing and Residence Life is hiring for an Area Coordinator! This is a live-on position that supervises professional staff members! We are looking for candidates that are student-centered and ready to support all the endeavors of Residence Life!

Level Scope:

Provides direct supervision typically to professionals or skilled technical employees at the entry or intermediate level. Functions as advisor to unit and administration and sets goals and objectives for team members for achievement of operational results. Analyzes and resolves problems through drawing from prior experiences. Interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of campus resources (operational, financial, and human) in compliance with departmental goals and objectives.

Essential Functions:

60% of the Time the Area Coordinator must perform:

Staff Supervision

• Supervise five (5) professional Resident Directors and indirect supervision of 80-100 student staff members.

• In collaboration with the Residence Life Leadership Team, recruit, select, train, assess, evaluate, and provide professional development for professional staff, graduate positions and student staff.

• In the case of an RD, the AC will coordinate additional support to the residence hall team. May include student-staff meetings, student-staff 1:1, and providing support to CO-RD.

Administrative Functions

• In relationship with the Residence Life Leadership Team, identifies opportunities for and delivers experiences that embed student-centered design thinking in the work of the department.

• Assist in the coordination and collection of assessment data for their residential communities; assessing student satisfaction and mattering and belonging. Use data to recommend and initiate solutions to problems or issues in systems and procedures.

• Maintain budget oversight for areas of responsibility, prepare and allocate spending within assigned areas, demonstrate sound fiscal management practices, and ensure spending complies with Housing and Residence Life, University, and State policies/guidelines.

• Coordinate team workgroups with the Resident Directors for processes like opening, closing, breaks, front desk management, etc.

• Confront situations in which University and/or Housing & Residence Life policies and community standards may be violated, as well as assist live-in professional and paraprofessional and staff members with the resolution of difficult confrontation situations.

• Assist in the planning, development, and implementation of fall, winter, and spring training for Residence Life professionals and student staff.

• Participate in outreach events, coordinate housing components of BroncoWelcome, Bronco Day, and recruitment events (eg. Blue & Orange Day, Discover Boise State, etc.)

• Provide training, guidance, and support for RDs and administrative assistants to ensure high quality and timely conduct process is maintained in Advocate database and with students. Will hear higher level conduct cases

Community Development, Meetings & Residence Education

• Incorporates research on mattering and belonging in programming and the RA interaction model.

• In collaboration with HRL leadership implements and assesses a comprehensive and coordinated programming model that includes programming from NRHH, RHA, Hall Councils, RAs, and Community Assistants (CAs).

• Provides support to RDs in the implementation of programming and the RA interaction model such that strong healthy communities are developed for all student populations,

• Maintain and update training materials; coordinate/provide ongoing training

• Develop and track RA staff "intentional interactions" and community builders

• Collect and analyze and share data related to the community-building model
  35% of the Time the Area Coordinator must engage in:

Department, Division, Campus Committee Participation

• Residential Communities Weekly Meeting

• Weekly Residence Education Meeting

• Support and Attend Admissions Events (Discover Boise, Bronco Days, Blue & Orange) Coordinating coverage and making sure the community is ready and presentable for these events. (time varies)

• In cooperation with Summer Conferences, coordinate the summer program for residential students

• Participate in the hiring process for Summer Student Staff

• Participate in the training of AL/RA/Summer RA training

• Participate in Housing & Residence Life committee or teamwork where needed.

• Participate in division workgroups based on interest and need. Could include Intersections workgroup, CCRT Grant workgroups, student engagement or Bronco Welcome workgroups, etc.

• Serve on 24-hour Resident Director on Call (RDOC) duty (day, evening, holiday, and weekend) 365 days a year in rotation with other professional level Housing & Residence Life staff supporting RAs on Duty and responding to a variety of emergencies. On-call services include crisis and emergency response, facility maintenance, direction and support for student staff, and conflict resolution for residents living in on-campus housing facilities (approximately 3000 students).

5% of the Time the Area Coordinator must:

Perform other duties as assigned by the supervisor. This includes but is not limited to at least 40 hours per year for full time employees dedicated to helping with broad divisional or institution programs or initiatives that may be outside the department such as Move-In Day, Welcome Week, Parent & Family Weekend, Bronco Day, Commencement, or other special projects.

Knowledge, Skills, Abilities:

• Experience in supervising student staff including recruitment, selection, training, assessment, and evaluation.

• Experience building strong student communities in a collegiate environment.

• Ability to establish and maintain cooperative and effective working relationships with campus support services, businesses, community organizations, faculty, staff, and other groups.

• Experience in using university software systems to hire, evaluate, schedule, etc. student staff.

• Experience building environments where individuals from all backgrounds are welcome.

• Exceptional ability to communicate verbally and in writing professionally and tactfully.

• Ability to work in a busy environment under pressure, manage a variety of customer responses, make reasoned and balanced decisions in moderately complex situations; and rapidly acquire a general knowledge of the overall operation and functions of the Housing and Residence Life department.

• Knowledge of the residential student conduct process, including being an administrative hearing officer.

• Ability to handle crisis situations in both a first responder and in a consultation capacity.

Minimum Qualifications:

Bachelor's degree or relevant experience plus 2 years experience

Preferred Qualifications:

Master's Degree in Higher Education, Student Affairs, College Student Personnel, Counseling or related field and at least 2 years of supervisory experience in similar/same type of work. Fluency in two or more languages.

Salary and Benefits:

Starting at $53,456.00 annually. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at https://www.boisestate.edu/hrs/benefits/.

Required Application Materials:

• Cover Letter

• Resume

• References

About Us:

Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We're a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

We're building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idaho's Treasure Valley at https://www.boisestate.edu/about/

Advertised: June 17, 2024 Mountain Daylight Time

Applications close: July 1, 2024 11:55 PM Mountain Daylight Time