Arbor Branch Manager

A prominent company in the arbor industry is seeking a talented Branch Manager to lead their team in providing high-quality arbor services. The ideal candidate will have a strong background in business and sales management, experience in managing a sales team, and the ability to drive operational improvements. This role will oversee branch operations, hire and mentor staff, and handle existing accounts, including a county contract. If you have the skills and experience for this exciting opportunity, contact us today to learn more and apply.

Operations:

• Oversee day-to-day branch operations and drive sales efforts.

• Create and implement strategic and tactical plans for regional growth and profitability.

• Lead and ensure best practices for commercial and residential arbor services.

• Conduct continuous training on arbor best practices, safety, and equipment use.

• Implement continuous improvements to processes and efficiencies to maximize profitability while ensuring quality customer satisfaction and retention.

• Conduct regular site visits to optimize jobs, meet with customers, and provide quick resolution to challenges.

• Produce accurate, timely, and meaningful reports with suggested corrective actions for variances.

• Effectively use technology, labor, equipment, and resources.

Business Development:

• Optimize profitability and revenue through new business development, customer satisfaction, and retention.

• Assist sales teams with accurate estimates, successful client presentations, and profitable contracts.

• Ensure highest customer retention and satisfaction through relationship building, communication, quality control, site visits, and prompt resolutions.

Leadership:

• Manage, train, and mentor a small team, including sales and operational staff, to form a high-performing, high-morale, collaborative, accountable, and results-oriented team.

• Drive accountability and KPIs within the sales team.

• Work closely with the former owner, who will now focus on sales.

Financial:

• Manage all financial aspects including budgets, cost controls, scope of work, change orders, schedules, materials, labor, and equipment.

• Implement corrective actions to increase revenue growth and profitability.

Growth Goals:

• Increase plant health care services.

• Expand residential and commercial client base.

Experience

• At least five (5) years’ experience successfully managing all aspects arbor/tree care for a branch with proven track record of growing operations, sales, accounting, customer satisfaction, customer and employee retention.

• Strong operational management skills with the ability to implement and improve processes.

• Arbor certification or related 4-year degree preferred but not required.

• Ability to conduct continuous training and lead by example with best practices for arbor, safety, accountability, performance, results and teamwork to deliver quality jobs and high customer satisfaction.