Aquatics Specialist

Chapel Hill Chapel Hill , NC 27516

Posted 3 weeks ago

Summary Benefits Supplemental Questions

The purpose of this position is to plan, implement and coordinate the activities of aquatic facilities and coordinate and supervise the work of staff.

Essential Functions: Note: This information is intended to be descriptive of the key responsibilities of the position. The list of essential functions below does not identify all duties performed by any single incumbent in this position. Additionally, please be aware of the legend below when referring to the physical demands of each essential function.

Key Role:

  • Strong communicator with the ability to lead by example and motivate others to pursue excellence.

  • Must work well in a team environment of innovation, cooperation and support, with a focus on public service.

  • Staff Supervision and Training

  • Assists with interviewing and hiring temporary staff with focus to recruit and select the best candidates. This position will have the opportunity to ensure leading new staff through the on-boarding process to ensure staff will be successful in exceeding Departmental performance expectations.

  • Trains, supervises, and evaluates temporary lifeguards, instructors, coaches and center aides at the facility.

  • Assists with organizing work assignments.

  • Facilitates new staff orientations and regular staff in-service trainings.

  • Oversees lifeguard fitness swimming program.

  • Assists with drug screening.

  • Ensures staff adhere to program, department, town and government rules and regulations.

  • Utilizes staff performance log to track staff performance and provides timely coaching to staff as needed.


  • Coordinates swim lessons and safety trainings. Markets programs and evaluates programs for improvement, with the opportunity to develop innovative programming to best serve the community.

  • Assists with program planning and activity entry into recreation software.

  • Monitors program attendance and submits timely program reports.

  • Teaches swim classes and training classes as needed.

  • Obtains/maintains Aquatic Exercise certification and teaches water exercise classes as needed.

Facility Operations:

  • Assists with scheduling of pool and staff. Reserves pool and facility space, and supervises facility use by rental groups and contract instructors.

  • Helps maintain aquatic web page.

  • Inventories first aid supplies, pool chemicals, and pool equipment.

  • Makes purchase recommendations.

  • Assists with preparation of the aquatics budget. Monitors time sheets and assists with payroll.

  • Assumes aquatic facilities (Homestead Aquatic Center, Community Center Pool, and AD Clark Outdoor Pool) oversight in absence of the Aquatic Supervisor and Assistant Aquatic Supervisor.


  • Maintains a safe environment for staff and participants; ensures proper guard/patron safety ratios; completes daily pool reports and monthly facility and equipment safety inspections.

  • Reports accidents/incidents and operational and maintenance issues.

  • Updates SDS notebooks; maintains staff certification database; participates on department safety team; maintains Lifeguard Training certification; completes monthly safety trainings; obtains/maintains Certified Pool Operator certification.

  • Performs lifeguard duties, enters rotations for pool surveillance; ensures proper use of pool equipment; handles crowd control; enforces pool and facility rules; performs accident prevention measures.

  • Recognizes and responds to emergencies and renders CPR and First Aid when necessary.

Customer Service:

  • Leads by example to provide excellent customer service.

  • Promotes the Department in the community and assist with Department Special Events.

  • Maintains good working knowledge of Departmental programming. Utilizes recreation software and good cash handling practices, assists with front desk operations and participant registration for programs, passes and visits.

Outdoor Pool:

  • Assists with opening and closing pool for season and overseeing daily operation.

  • Assists with closing pool at end of season and performing weekly checks during off-season.

  • Performs basic clerical duties and other duties as required.

Supervision Exercised:

  • The work requires the supervision of temporary lifeguards, swim instructors, center aides, coaches, group rentals, contract instructors and volunteers.

Physical Demands:

  • The work is typically performed while sitting, standing, or walking.

  • The employee occasionally lifts light and heavy objects up to 50lbs.

  • Employee must also be able to kneel/ squat, reach, and regularly move lane lines.

  • The employee uses equipment requiring a moderate degree of dexterity and strength.

Work Environment:

  • The work is typically performed at an indoor or outdoor pool facility.

Minimum Qualifications:
An equivalent combination of education and experience that would provide the required knowledge, skills and abilities to perform the duties of the job;

Knowledge of:

  • Lifeguarding, First-aid and CPR/AED for the Professional Rescuer

  • Water safety practices

  • Chemicals used for daily pool maintenance and the proper application

  • City, county, state, and federal guidelines for pool operation

  • Proper use of emergency water safety equipment such as backboard and rescue tubes

  • High-quality customer service

  • Principles, practices and trends in management and supervision

  • Computer software programs such as Microsoft Word, Excel and Publisher

  • Staff, Facility and Programming Software and processes

  • Relevant Town Codes and department regulations

Ability to:

  • Swim and assist drowning swimmers in a short amount of time

  • Recognize and respond appropriately to emergencies

  • Communicate and enforce rules effectively

  • Interact effectively with people from varying social and economic backgrounds

  • Identify problems and use sound judgment to resolve issues

  • Coordinate and supervise the work of others

  • Operate and utilize pool equipment

  • Ensure fiscal responsibility

  • Maintain accurate records

  • Operate office equipment such as a computer, calculator, copier

  • Read, write and perform mathematical calculations

  • Communicate effectively orally and in writing

  • Model behavior that is consistent with our value of RESPECT

  • Promote a culture of workplace safety


  • Current Lifeguard Training certification.

  • The ability to obtain Certified Pool Operator, Lifeguard Training Instructor and Water Exercise Instructor Certification within 6 months of hire.

  • Water Safety Instructor certification preferred.

  • The possession of or the ability to obtain a valid driver's license issued by the state of NC.

  • A valid NC driver's license and the availability of private transportation or the ability to provide transportation between job sites is required.

  • Any combination of education and experience that would provide the required knowledge, skills and abilities to perform the duties of the job.


  • Bachelor's degree in recreation or sports management, related field, or equivalent experience.


  • Two years of experience in swimming pool management, preferably supplemented by experience in an organized community recreation program.

Supplemental Information: Requires a flexible schedule that may include early morning, evening and weekend hours. This job will be a mix of management, program and patron contact hours (including teaching, guarding and welcome desk).

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Aquatics Specialist

Chapel Hill