Aquatics Specialist

Summary

Inspire, Create,PLAY

Recreation Specialist-Aquatics

PAY: $38,847-$51,466

What We're Looking For

Chapel Hill Aquatics is currently seeking an experienced individual to fill the role of Aquatics Specialist. This position is essential for ensuring the efficient operation of our aquatic facilities through effective pool maintenance and staff management. We are looking for a dedicated professional who is committed to upholding high standards of safety, cleanliness, and customer service.

Essential Functions

What You'll Do at Work

Note: This information is intended to be descriptive of the key responsibilities of the position. The list of essential functions below does not identify all duties performed by any single incumbent in this position. Additionally, please be aware of the legend below when referring to the physical demands of each essential function.

Pool Maintenance

Oversee all aspects of pool maintenance, including water quality management, filtration system operation, and facility cleanliness. Develop and implement maintenance schedules to ensure that the facilities meet regulatory standards and provide a safe and enjoyable experience for patrons.

Staff Supervision and Training

Assists with interviewing and hiring temporary staff with a focus to recruit the best candidates. This position will have the opportunity to ensure leading new staff through the onboarding process to ensure staff will be successful in exceeding departmental performance expectations. Trains, supervises and evaluates temporary lifeguards, instructors, coaches and center aids at the facility. Assists with organizing work assignments. Facilitates staff in-service trainings as well as American Red Cross lifeguard classes.

Facility Operations

Assists with scheduling of pool and staff. Reserves pool and facility space and supervises facility use by rental groups and contract instructors. Helps maintain aquatic webpage. Inventories first aid supplies, pool chemicals, and program supplies. Makes purchase recommendations. Assumes aquatic facilities (Homestead Aquatic Center, Community Center Pool, AD Clark Outdoor Pool) oversight in absence of the Aquatic Supervisor and Assistant Aquatic Supervisor.

Safety

Maintains a safe environment for staff and participants; ensures proper guard/patron safety ratios; completes daily pool reports and monthly facility and equipment safety inspections. Reports accidents/incidents and operational/mechanical issues. Updates SDS notebooks; maintains staff certification database; maintains Lifeguard certification; completes monthly safety trainings; obtains/maintains Certified Pool Operator certification. Performs lifeguard duties, enters rotations for pool surveillance; ensures proper use of pool equipment; handles crowd control; enforces pool and facility rules; performs accident prevention measures. Recognizes and responds to emergencies and renders CPR and First Aid when necessary.

Customer Service

Leads by example to provide excellent customer service. Promotes the department in the community and assists with department special events. Maintains a good working knowledge of departmental programming. Utilizes recreation software and good cash handling practices, assists with front desk operations and participant registration for programs, passes and visits.

Outdoor Pool

Assists with opening and closing pool for season and overseeing daily operation. Assists with closing pool at end of season and performing weekly checks during off-season.

Other related tasks as assigned

When and Where You'll Work

Work schedule for this position requires mostly weekdays and some weekends when necessary. The work is typically performed at an indoor or outdoor pool facility.

Physical Demands

The work requires intermittent sitting, standing or stooping and the ability to maintain focus for up to 60 minutes at a time. The employee uses equipment that requires a high degree of dexterity and medium strength. The employee is required to lift a maximum of 50 pounds. Employee must also be able to kneel, squat, reach and regularly move lane lines and set up equipment for swim meets.

What You'll Take Away from Your Experience

• Develop work ethic, empathy, patience, and awareness

• Interpersonal and Leadership skills

• Improve critical thinking and problem-solving skills

• An American Red Cross Lifeguard with CPR/AED/First Aid certification as well as a Lifeguard Instructor Certification

• Access to Chapel Hill Parks & Recreation facilities: Chapel Hill Community

• Center, Northside Gym, and the Homestead Aquatics Centers; includes Basketball, Volleyball, Rock Climbing, and Swimming during drop-in hours.

Minimum Qualifications

Minimum Qualifications

Knowledge Of:

• Lifeguarding, First Aid and CPR/AED for the Professional Rescuer

• Water Safety Practices

• Chemicals used for daily pool maintenance and proper application

• City, county, state and federal guidelines for pool operations

• Proper usage of emergency water safety equipment such as backboards and rescue tubes

• High-quality customer service

• Principles, practices and trends in management and supervision

• Computer software programs such as Microsoft Word, Excel and Publisher

• Staff, Facility and Programming Software and processes

• Relevant town codes and department rules and regulations

Ability to:

• Swim and assist drowning swimmers in a short amount of time

• Recognize and respond appropriately to emergencies

• Communicate and enforce rules effectively

• Interact effectively with people from varying social and economic backgrounds

• Identify problems and use sound judgement to resolve issues

• Coordinate and supervise the work of others

• Operate and utilize pool Equipment

• Ensure fiscal responsibility

• Maintain accurate records

• Operate office equipment

• Read, write and perform mathematical calculations

• Communicate effectively orally and in writing

• Model behavior that is consistent with our value of RESPECT

• Promote a culture of workplace safety

Licenses/Certifications/Education

Required:

• Bachelor's degree in recreation or sports management, related field or equivalent experience

• Two years' experience in swimming pool management, preferably supplemented by experience in an organized community recreation program.

• Current American Red Cross Lifeguard Certification

• Current American Red Cross Lifeguard Instructor Certification

• Valid North Carolina Driver's License and availability of private transportation or the ability to provide transportation between job sites.

Preferred:

• Certified Pool Operator or ability to obtain within six months of hire

• American Red Cross Water Safety Instructor or ability to obtain within six months of hire

• Water Exercise Instructor or ability to obtain within six months of hire

Supplemental Information

This classification has been designated as Safety Sensitive and is subject to random drug and alcohol testing.

This classification is driving essential and required to conform to the Town's Safe Driving and Accident Procedures.

Grade: 210