APU Operations Manager

TAT Piedmont is part of a multi-site, global aerospace company dedicated to our customer experience of exceeding expectations. We are the leading APU leasing and repair station for key commercial and military aircraft solutions with over 50 years of experience in the industry.

We have an ambitious and fast-growing environment that believes in the power of team collaboration with the deep-rooted belief that there is no substitution to personal relationships and interactions. We offer a flexible work environment enabling talented individuals to fulfill their development goals through drive, energy, and passion for the customer.

We are looking for a working APU Operations Manager who is dedicated to both internal and external customers alike to manage the overall APU operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for the Operations Department.

Responsibilities may include but are not limited to budgeting and forecasting, lean and continuous improvement initiatives, achieving and maintaining OTD requirements, regulatory compliance adherence, and employee management such as: interviewing, selection and hiring; training new and existing employees; planning, assigning and directing work; employee motivation and rewards.

If you are someone who likes to lead from the side and bolster the employee experience for the betterment of the team and company - we are looking for you!

Reports to Sr Director of Operations

Responsibilities:

• Implement Visual Standard Work in all areas

• Recruit, select, train, assign, schedule, coach, counsel and discipline employees
• Communicate job expectations; planning, monitoring, appraising and reviewing job contributions
• Plan and review compensation actions; enforcing policies and procedures
• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends
• Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
• Analyze process workflow, employee and space requirements and equipment layout; implement changes
• Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations
• Manage staff levels, wages, hours, contract labor to revenues
• Run a safe, injury/accident free workplace
• Review and approve all operational invoices and ensure they are submitted for approval
• Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
• Work closely with Director and management team to set and/or implement policies, procedures and systems and to follow through with implementation

Requirements

• Leadership - lead from within the team
• Conflict Management - be the voice and liaison for your team and company
• Business Acumen / Customer Service - know how to balance the two
• Decision-Making - be able to make and defend your business/team decisions

• People Management - be here for the right reason; lead with positivity and engagement
• Deadline-Oriented - ability to hit production goals
• Budget Development - forecasting and contract alignment is on track

Benefits

TAT Technologies Group is dedicated to providing an inclusive, fun, and unique workplace. We believe in acknowledging and appreciating the value of our team members. One way we value our team is by providing a comprehensive and expansive benefits offering to include Major Medical, Dental, Vision, Life, 401K with company matching, STD, LTD, accidental coverages, EAP, and more. Insurance carriers vary based on location.