Apprenticeship- Field Service Technician

MULTIVAC, Inc. a leading, worldwide provider of packaging solutions for food, medical, and industrial products, seeks Field Service Apprentices for our upcoming training class. This is a fully paid, two-year, hands-on development program designed to fast-track promotion to our highly skilled Field Service Technician team.

As a Field Service Technician Apprentice, you'll learn mechanical and electrical repair, vacuum systems, robotics, and everything else required for a successful mechatronics-based career. Gradually increasing in skill and experience, you'll eventually become a certified MULTIVAC Field Service Technician, working on highly automated, complex machinery with additional training and mentorship throughout. As you progress, you'll spend your time traveling the U.S., assisting MULTIVAC customers with equipment installation, troubleshooting, repair, and maintenance.

As a Field Service Technician Apprentice, you'll receive fully paid training at a competitive wage; high-quality, low-cost insurance coverage; annual profit-sharing bonus opportunity; overtime (when available); immediately vested 401k match; paid time off; student debt assistance; among other benefits. Additionally, upon completion of the apprenticeship program and additional technician training, a company vehicle, with fuel card and paid maintenance, is provided.

The apprenticeship program is based out of MULTIVAC U.S. headquarters in Kansas City, MO. Candidates must be located within commutable driving distance for the two-year duration of the program. (Upon promotion to Field Service Technician, most U.S. locations are acceptable.)

Hours and Travel:

1. First year apprentices typically work standard business hours, 8am-5pm, yet should be open to occasional schedule shifts or overtime.

2. Second year apprentices, and Field Service Technicians, spend most working hours traveling. Must be willing to work outside normal business hours, including some weekends as required. There may be a schedule requirement consisting of ten (10) consecutive days of work followed by four (4) days of rest, and may commence on any day of the week. Must be able to travel 90% with little notice as customer demands require.

Essential Duties and Responsibilities:

1. Learn and develop practical, hands-on skills related to installing, troubleshooting, repairing, and maintaining MULTIVAC equipment through class participation and on-the-job training assignments

2. Learn and develop soft skills such as communication, time management, teamwork, adaptability, and problem solving to drive positive interactions with colleagues and customers (training provided and each apprentice is assigned a company leader for additional mentorship)

3. Embrace the extensive support and resources provided, reaching out for help as needed to guarantee development of both hard and soft skills, so ready for promotion to Field Service Technician by end of the two-year program

4. As skill progresses, second year, travel to assist senior technicians at customer sites, showing progression of technical skills related to equipment installation, troubleshooting, repair, and maintenance as well as soft skills related to teamwork and customer interaction

5. Upon completion of the apprenticeship program, advance through the next level of training classes, and join one of our regional service teams to begin working in the field as a traveling technician

6. Once a Field Service Technician, review prerequisites for promotion to level two and three, aiming to acquire necessary skills and experience to pass those tests and continue advancing (you'll also learn about numerous additional advancement opportunities available to experienced techs as you progress)

Necessary Knowledge, Skills, and Abilities:

• Ideal candidates will have educational, or employment experience related to mechanical and electrical equipment repair as well as some type of additional customer service experience

• Ability to communicate and work as part of a team, as well as independently

• Strong mechatronics aptitude and history of personal projects or "tinkering"

• Interest in how and why things work (vs basic installation or repair) and continually advancing abilities to undertake increasingly complicated machinery and robotics challenges

• Ability to apply mathematical concepts such as addition, subtraction, division, fractions, percentages, ratios, and proportions to practical situations.

• Basic computer experience, including Microsoft Office

• High School diploma or equivalent

• Valid driver's license, acceptable driving record, ability to pass drug screen

Work Environment:

We work across a variety of industries, with many customers focused on food processing and packaging. Our equipment is often in refrigerator or freezing environments, and messy. In addition to regularly being exposed to high noise levels, moving mechanical parts, and risk of electrical shock, you will eventually work on equipment used to prepare and package everything from sterile medical devices to recently slaughtered animals.

Physical Demands:

This is a physical position. While reasonable accommodations will be made, technicians are typically required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. It's also frequently necessary to lift or move up to 50lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Please contact us with any concerns regarding ability to meet physical demands, we're happy to do everything possible to assist.