Hughston Orthopaedic Clinic Montgomery , AL 36101
Posted 1 week ago
POSITION GOAL
Accurately schedule and maintain appointments (at the Main Clinic as well as Satellite Clinics) at a very fast paced, high volume environment.
POSITION RESPONSIBILITIES
Answer multi phone lines and return messages in a timely manner
Accurately enter patient demographics and insurance information
Accurately learn each physicians protocol and apply during scheduling
Accurately triage and schedule patients with the correct physician
Accurately maintain physician schedules to include canceling and rescheduling
Maintain effective oral/written communication with patients, physicians and staff concerning patient appt needs
Request records and prepare for physician review
Collect prepayments when required for an appointment
Collect on all outstanding balances or balances that are in collections prior to scheduling appointment.
Accurately prepare and initiate daily call reminder system
As schedule requires, monitor various office equipment for incoming records and file for upcoming appt.
Experience: Basic computer skills required. Experience with multi-line phones preferred.
Education: High School Diploma or equivalent required.
Special Qualifications: Knowledge of HIPAA a plus
The Hughston Clinic, The Hughston Foundation, The Hughston Surgical Center, Hughston Clinic Orthopaedics, Hughston Medical, Hughston Orthopaedics Trauma, Hughston Orthopaedics Southeast and Jack Hughston Memorial Hospital participate in E-Verify. This company is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Hughston Orthopaedic Clinic