Appointment Setter/ Telemarketer

Jan-Pro is the 1 Commercial Cleaning Franchise and 4 Fastest Growing Franchise as reported in Entrepreneur Magazine rankings. Jan-Pro of Northern Illinois is looking to hire a Telemarketing/Appointment Setter to join the team.

This position is located in our Burr Ridge, Illinois office. POSITION SCOPE: The Appointment Setter/Telemarketer position is responsible for generating outside sales appointments in assigned territories and providing general office support.

The position is classified as non-exempt with a compensation of $18.00 per hour, plus a 5% commission on the first month's billing for all new account starts which are a direct result from appointments scheduled by the Appointment Setter/Telemarketer plus $5.00 for every proposal that is developed from appointments scheduled. If the total amount of starts for the month scheduled by the Appointment Setter/Telemarketer is greater than $5,000.00, then the position of Appointment Setter/Telemarketer will receive an additional 3% commission on the amount which is in excess of the $5,000.00. RESPONSIBILITIES: Generating outside sales appointments in assigned territories and providing general office support.

Confirming and gathering prospect information for future use Completing sales performance reports Preparing business correspondence Interfacing with potential and current clients Managing other administrative tasks such as maintaining accurate prospect/client records in JAN-PRO's online software tool. KNOWLEDGE, SKILLS, AND EDUCATION: MINIMUM of 1 year in an out-bound telemarketing role averaging 150 calls per day Ability to multi-task and keep composure in a fast-paced work environment Time management skills Follow through on commitments The ability to handle difficult conversations Excellent written and verbal (English) communication skills.

Proficient in MS Office programs (Word, Excel, and Outlook) and Internet operations Strong presentation skills Professional speaking voice and demeanor Ability to work with highly sensitive information and work in a confidential environment Successful completion of a pre-employment drug screen and criminal background check PHYSICAL AND MENTAL REQUIREMENTS: Ability to function in high-pressure situations Manual dexterity to operate a computer (desktop, laptop and iPad) and other electronic equipment Ability to take legible hand-written notes where necessary Correctable vision and hearing Excellent interpersonal skills Clear, easy to understand oral communication ability Ability to sit for prolonged periods ENVIRONMENTAL EXPOSURE: Air conditioned/heated office environment Exposure to artificial interior lighting Low to medium level noise Exposure to hazards as typically found in office products and equipment TO THE BEST QUALIFIED CANDIDATES WE OFFER: Base hourly salary, plus performance bonuses. 401K Plan, Employer paid Healthcare Reimbursement Account Paid vacation plus paid holidays