Appointment Programmer Clerk

Locations: Saint Ignace, MI

Type:Tribal

Salary Range:Salary Negotiable

Open Period:3/1/2024 until filled

Summary:For further information and how to apply, contact directly: Mary McLean, MBA, CFMLS, THRP, PASC, HR D1, TASC, TRSC, PMQ Recruiter/Notary Sault Tribe Health Division Office: (906) 632-5200 Ext: 43672 (877) 256-0009 Cell: (906) 203-4446 Email: MMcLean1@saulttribe.net

Duties:• Schedules, cancels and reschedules routine appointments. • Meets with providers and supervisors to coordinate provider schedules for vacations, mandatory training, and other leaves. • Maintains schedules using an automated scheduling system. • Checks clients in when they arrive for scheduled appointments using an automated scheduling system. • Updates providers' calendars using an automated scheduling system when scheduled clients cancel an appointment or no-show. • Directs client screening phone calls to Administrative Secretaries to complete, providing backup as needed. • Orientates all appropriate staff to clinic scheduling procedures. • Meets with all appropriate staff to develop scheduling templates as needed. ADDITIONAL RESPONSIBILITIES: (includes, but is not limited to, the following) • All other job-related duties as assigned.

Qualifications:Education: High School diploma or equivalent preferred.

Experience: One year of experience working in a medical office or outpatient setting preferred. Certification/License: Certification in Medical Technology is preferred.

Will be required to undergo and successfully pass a background check. Must maintain a good moral character standing. Will be required to complete and pass pre-employment drug testing.

Knowledge, Skills, and Abilities: Knowledge of medical and behavioral health terminology, medical billing, and previous customer service training preferred. Experience with Indian Health Services, RPMS, and Scheduling GUI and GUI training preferred.

Knowledge and ability to use word processing and spreadsheet and database software required. Must have excellent communication skills and be able to communicate clearly in person, in writing, and by telephone and email. Must have excellent public relations/customer service skills and be able to exhibit a friendly and positive attitude.

Must have working knowledge and be able to use office machines, such as calculator, copier, fax, printer, and computer. Must have the ability to use tact, discretion, and sensitivity in dealing with customers. Must have the ability to respond to difficult and stressful situations in an efficient, effective and positive manner.

Must be able to establish and maintain effective communication with co-workers, supervisors, the general public, and Health Center patients. Must maintain confidentiality. Native American preferred.

Work Type:Permanent, Full

Announcement #:Appointment Programmer Clerk