Appointment Coordinator - Part Time - Day

Hackensack University Medical Center Hackensack , NJ 07601

Posted 2 months ago


The Appointment Coordinator is responsible for the management and scheduling of all patients for surgical and/or anesthesia related procedures in the Medical Center.


  • Avoids conflict when scheduling patients.

  • Provides input to assure that booking guides, physicians' times, and other data elements are accurate.

  • Assures accuracy of data input by checking and correcting data validity and statistical reports.

  • Assures effective utilization of OR Room and time.

  • Reports errors and omissions to appropriate personnel for correction/clarification.

  • Consults with Medical Records to assure accuracy of statistics/demographic data.

  • Prepares and delivers Daily reports to appropriate interdepartmental personnel.

  • The Appointment Coordinator is responsible for the processing of all surgery related bills, as well as, all perioperative.

  • Assures that special equipment, supplies, and room are available.

  • Assures availability of supplies and initiates requests for special supplies for individual surgical procedures.

  • Assures that all charges are entered and verified before processing charges.

  • Assures accuracy of charges and patient information

  • Reports accuracy of charges and patient information (e.g. billing number).

  • Lifts a minimum of 15 lbs., pushes and pulls a minimum of 15 lbs. and stands a minimum of length of shift.

  • Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.).

  • Adheres to the standards identified in the Medical Center's Organizational Competencies.


Knowledge, Education and Skills Required:

  • High school diploma or equivalent.

  • Computer literate.

  • 4-6 months hospital experience with medical and operating room terminology.

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Appointment Coordinator - Part Time - Day

Hackensack University Medical Center