Appointment Coordinator - Part Time - Day

Overview

The Appointment Coordinator is responsible for the management and scheduling of all patients for surgical and/or anesthesia related procedures in the Medical Center.

Responsibilities

• Avoids conflict when scheduling patients.

• Provides input to assure that booking guides, physicians' times, and other data elements are accurate.

• Assures accuracy of data input by checking and correcting data validity and statistical reports.

• Assures effective utilization of OR Room and time.

• Reports errors and omissions to appropriate personnel for correction/clarification.

• Consults with Medical Records to assure accuracy of statistics/demographic data.

• Prepares and delivers Daily reports to appropriate interdepartmental personnel.

• The Appointment Coordinator is responsible for the processing of all surgery related bills, as well as, all perioperative.

• Assures that special equipment, supplies, and room are available.

• Assures availability of supplies and initiates requests for special supplies for individual surgical procedures.

• Assures that all charges are entered and verified before processing charges.

• Assures accuracy of charges and patient information

• Reports accuracy of charges and patient information (e.g. billing number).

• Lifts a minimum of 15 lbs., pushes and pulls a minimum of 15 lbs. and stands a minimum of length of shift.

• Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.).

• Adheres to the standards identified in the Medical Center's Organizational Competencies.

Qualifications

Knowledge, Education and Skills Required:

• High school diploma or equivalent.

• Computer literate.

• 4-6 months hospital experience with medical and operating room terminology.