Appointment Coordinator

Ciocca Dealerships West Chester , PA 19383

Posted 5 days ago


Ciocca Dealerships is seeking an Appointment Coordinator to join our service team. If you desire to work in a positive, encouraging environment and start an exciting new career, now is your chance!

Pay: $15/hour, plus bonuses

Hours: Monday-Friday: 8am-5pm, every other Saturday: 8am-4pm

Why choose Ciocca Dealerships?

  • Proven career path, promotional opportunities
  • 40 dealerships, 25 brands and 9 collision centers throughout PA/NJ (& growing!)
  • World class, paid training
  • A values-driven culture built on integrity, professionalism, excellence, and teamwork
  • Service & parts discounts
  • Employee engagement events
  • Volunteer and community service opportunities
  • 401(k) Retirement Plan (with employer match)
  • Employee Referral Bonus Program
  • Paid Holidays & Paid Time Off
  • Employee Assistance Program
  • Medical, Dental, Vision, FSA, HSA plans
  • Disability, Life, Accident, Critical Insurance

Responsibilities include but are not limited to:

  • Manage inbound service appointment phone calls
  • Make outbound appointment calls with dealer provided prospecting list
  • Check vehicle service history and look for open recalls
  • Advise customers of recommended services
  • Establish relationships with customers

Qualifications include but are not limited to:

  • Previous experience in a customer service-related fields welcomed, but not required
  • An excellent teammate with a collaborative attitude and eagerness to improve
  • Listen carefully to customer needs and concerns
  • Ability to build rapport with clients
  • Extroverted and friendly attitude
  • Prompt and courteous demeanor

With 40+ dealerships and growing, there are many opportunities for advancement.

Ciocca Dealerships is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.


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Appointment Coordinator

Ciocca Dealerships