Applications Systems Manager II

State Of North Carolina Raleigh , NC 27611

Posted 6 days ago

Description of Work

Salary Grade: IT12

Recruitment Range: $113,817.00 - $134,248.00

~This vacancy is open to current NC DIT employees only or previous NC DIT employees with unexpired RIF priority reemployment rights.~

The Department of Information Technology (DIT) serves as the Technology Center for the State of NC. Services that DIT provides reach a client base of state and local government agencies, as well as schools, colleges and universities.

This position is in the Public Safety Division and is accountable for the daily operations of the people, processes and technology supporting the 24/7 business systems of the Department of Public Safety. This position oversees a team that is primarily focused on the Adult Correction and Administration lines of business. Duties include:

  • Application portfolio management

  • Reviewing customer's business processes and supporting information technology and identifying improvement opportunities

  • Providing effective leadership, work direction, resource/task planning, and general oversight

  • Consulting and advising customers on strategic and tactical opportunities by staying abreast on emerging technologies

  • Monitoring projects to ensure they meet budget, schedule, and functional objectives

  • Developing, or reviewing/approving project plans and other operational procedures to complete project implementation, including a Software Transition/Rollout Plan, Training Plan, Business Continuity Plan, Disaster Recovery Plan, and Systems Operations, Maintenance, and Support Procedures

  • Working with business managers impacted by new systems to assess and if appropriate, re-engineer business processes

Knowledge, Skills and Abilities / Competencies

To receive credit for your work experience and credentials, you must document on your application that you possess all of the following:

Demonstrated experience:

  • managing a portfolio of business applications using application performance monitoring (APM) tools
  • application conceptual design including conducting feasibility studies, work process evaluation, and cost assessments for development and implementation
  • application lifecycle management from initial implementation and day-to-day operations through planning for the application's sunset and replacement
  • leading project teams to include making project task assignments, coaching, and conducting performance evaluations

The following Management Preferences are not required, but applicants that possess these skills are preferred:

  • Certified Project Management Professional (PMP)
  • Public Safety OPUS application development and management experience

Minimum Education and Experience Requirements

Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, Math, Engineering or other related technical degree from an appropriately accredited institution and four years progressive experience including at least two years of experience in supervisory capacity;

or Bachelor's degree from an appropriately accredited institution and five years progressive experience in the field of information technology including at least two years of experience in supervisory capacity;

or an equivalent combination of education and experience.

Special Note: A degree directly related to the technical nature of the application(s) assigned may be substituted for up to six months of the experience requirements.

Supplemental and Contact Information

To apply for this position, please click the "Apply" link above (on the Government Jobs website) or visit https://www.governmentjobs.com/Applications/Index/northcarolina to complete an on-line application.

The Department of Information Technology will not accept "See Resume" or inserted text resumes in lieu of all work experience and education completed on the application.

IT positions that support the NC Department of Public Safety must adhere to the United States Department of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape" under the Prison Rape Elimination Act (PREA) Standards at 28 C.F.R. Part 115 Docket No. OAG-131 RIN 1105-AB34. Refer to http://http://www.ncdps.gov/document/prea-hiring-and-promotion-prohibitions for hiring and promotion prohibition requirements.

Applicants applying for positions that require specific coursework, must upload and attach a copy of the transcript with their application.

Applicants seeking Veteran's Preference must answer "Yes" to the appropriate questions on the application regarding Veteran status and upload and attach a DD Form 214, Certificate of Release or Discharge from Active Duty with their application.

Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via fax prior to the posting close date/time.

Employment at DIT is contingent upon a satisfactory background check.

DIT is an Equal Opportunity and Merit-Based Employer.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log into your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled.

For technical issues with your Neogov account, contact Neogov Helpline at 855-524-5627.

NC DIT Human Resources

Kimberly Sprague

Phone No. 919-754-6708

Fax No. 919-981-5051


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Applications Systems Manager II

State Of North Carolina