Applications Support And Maintenance

University Of Arkansas Little Rock , AR 72215

Posted 3 months ago

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Type of Position:

Professional Staff - Project/Program Administration

Workstudy Position:


Job Type:


Work Shift:

Sponsorship Available:


Institution Name:

University of Arkansas at Little Rock

The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

If you have a disability and need assistance with the hiring process please contact Human Resources at 501-916-3180.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 501-916-3180.


Enterprise Apps

Department's Website:

Summary of Job Duties:

The Application Support and Maintenance's role is to plan, design, develop, implement, and maintain efficient information systems and operations systems in support of core organizational functions. This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve systems issues in order to maximize the benefit of IT systems investments. This position is governed by state and federal laws, and agency/institution policy.


Required Education and/or Experience

  • Bachelor's degree in Computer Science, Mathematics or related field;
  • A minimum of three (3) years in information technology.

Preferred Education and/or Experience

  • Bachelor's degree in Computer Science, Mathematics or related field;
  • A minimum of five (5) years in information technology.

Duties and Responsibilities:

  • Assist in the planning, design, development, & deployment of new applications and enhancements to existing applications;

  • Meet with decision-makers, systems owners, and end-users to define business requirements and systems goals, and identify and resolve business systems issues;

  • Ensure compatibility and interoperability of in-house computing systems;

  • Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems;

  • Conduct research on hardware and software products to justify recommendations and to support purchasing efforts;

  • Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions;

  • Create systems models, specifications, diagrams, and charts to provide direction to system programmers;

  • Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems;

  • Provide orientation and training to end-users for all modified and new systems;

  • Performs other duties as assigned.

Knowledge, Skills, and Abilities:

  • Proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products;

  • Working technical knowledge of computer programming languages;

  • Working knowledge of Microsoft Windows and Red Hat Linux operating systems;

  • Working knowledge of a university enterprise system;

  • Excellent understanding of the organization's goals and objectives;

  • Experience querying relational database systems such as SQLServer and Oracle;

  • Working knowledge of Project Management and process/incident handling;

  • Good project management skills;

  • Excellent written and oral communication skills;

  • Excellent listening and interpersonal skills;

  • Ability to conduct research into systems issues and products as required;

  • Ability to communicate ideas in both technical and user-friendly language;

  • Highly self-motivated and directed;

  • Keen attention to detail;

  • Proven analytical and creative problem-solving abilities;

  • Ability to effectively prioritize and execute tasks in a high-pressure environment;

  • Strong customer service orientation;

  • Experience working in a team-oriented, collaborative environment.

Salary Information:

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Additional Information:

Please upload all required documents in the "Resume" attachment section of your application (before hitting the submit button), if you want to be considered for this position.

Recruitment Contact Information:

Terry Bobo

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas at Little Rock is an equal opportunity employer committed to a diverse workforce.

The University of Arkansas at Little Rock is an equal opportunity, affirmative action employer and actively seeks the candidacy of minorities, women, veterans, and persons with disabilities. Under Arkansas law, all applications are subject to disclosure. Persons hired must have proof of legal authority to work in the United States.

Constant Physical Activity:

Sitting, Talking

Frequent Physical Activity:


Occasional Physical Activity:


Benefits Eligible:


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Applications Support And Maintenance

University Of Arkansas