Applications Specialist

Wolters Kluwer Madison , WI 53706

Posted 7 months ago

Wolters Kluwer Legal and Regulatory is a leading global provider of intelligent information and electronic solutions in key specialty areas for legal and business compliance professionals, and expert educational resources for law students and professors.

In an increasingly dynamic world, Wolters Kluwer Legal and Regulatory connects legal and business communities with timely, specialized expertise and information-enabled solutions to support customers' success through productivity, accuracy and mobility. Its major product lines include Aspen, CCH, Kluwer Law International, and MediRegs. Its markets include law firms, law schools, corporate counsel, health care organizations and professionals requiring legal and compliance information. Wolters Kluwer Law & Business, a unit of Wolters Kluwer, is based in New York City and Riverwoods, IL.

The Agile Product Owner is a member of an Agile team who represents the voice of the customer and is responsible for working with the other stakeholders, including other product owners, to define and prioritize the product backlog so that the solution effectively addresses business needs while maintaining technical integrity. The Product Owner is a key role at Wolters Kluwer and will have overall accountability and decision making responsibility as products are developed and enhanced. He or she will intimately understand the customers and potential customers as well as the broader industry.

In this role, the Agile Product Owner is expected to build products from existing ideas and develop new ideas based on industry experience and contact with customers and prospects, collaborating closely with both business and technical resources to meet business expectations of budget, scope and timeframes. The Agile Product Owner will make many decisions on behalf of the business to address questions in scope, behavior and intent of requirements and will work collaboratively with the team to change/pivot approaches as necessary in order to meet release expectations.

  • Develop a product strategy and continually refine it for optimal product/market fit

  • Ability to breakdown complex workflows into individual actions

  • Engage with users through user research and interviews

  • Manage internal and external stakeholders of the product

  • Works with User Experience, Developers, QA, and others to create User Stories tying them to business value and continually prioritize the Product Backlog based on user research, company goals, and internal and external feedback

  • Works with an Agile Team to develop a release strategy for systems

  • Works closely with technical teams prior to entering each development cycle to size prioritized functionality and to make tradeoff decisions on design, scope, and system behavior / capabilities based on overarching system and release goals

  • Identifies key risk areas and develops mitigation plans to address system and/or business risk

  • Serves as an internal champion for assigned projects / systems; presents system functionality to internal and external stakeholders as needed

  • Ensures that system design is consistent with WK and industry standards

  • Coordinate meetings as needed to resolve questions about system design; ensure appropriate conversations occur throughout development cycles/sprints to ensure that tradeoff decisions about system scope are discussed and agreed to

  • Assist with project plans, milestones and metrics reporting

  • Assist with testing, defect tracking and analyzing results

  • Assist with product support

  • Assist with customer demos

Manage time and company resources appropriately

Proactively pursue professional development activities

Participate in special projects; and perform other duties as assigned

Work from at home position.

Education:

Minimum: Bachelor's Degree

Experience: A minimum of 6+ years' experience working in a software, consulting or equivalent organization.

Experience in technical product management of software, business or related systems.

Preferred Experience (includes minimum): 4 years of experience including:

  • Experience working in / and or certification in an agile development

  • Experience concurrently working on multiple project teams

  • Product management in the legal, document management, business process outsourcing, or financial services industries

Web-based software product delivery

Other Knowledge, Skills, Abilities or Certifications:

  • Strong project management skills, including the ability to plan and complete work on tight deadlines and budgets

  • Ability to work in an atmosphere of multiple projects and shifting priorities

  • Excellent interpersonal skills, including the ability to interact effectively with professional and technical staff, outside prospects, customers, salespersons, and third-party partners

  • Excellent verbal and written communication skills

  • Excellent organizational skills, ability to prioritize work in the presence of deadlines

  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Up to 20% national and local travel.

ABOUT WOLTERS KLUWER

Wolters Kluwer N.V. (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Wolters Kluwer reported 2017 annual revenues of 4.4 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide.

Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).

For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, LinkedIn, and YouTube.

EQUAL EMPLOYMENT OPPORTUNITY

Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions, and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientat


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