Applications Specialist Job Description
MicroVision is a dynamic company which is partnering with some of the world's most recognized companies to bring solutions to the market which allow people to visually experience and share information in entirely new ways. MicroVision is the world's leader in high-resolution scanned beam display and imaging systems built upon proprietary silicon micro-mirror technology. Our opportunities generally provide work with state of the art technology where employees apply the breadth and depth of their talents in working across disciplines to produce innovative solutions and accelerate the product's time to market.
MicroVision currently has an opportunity in our Information Technology group for an experienced Information Technologist-Applications.
Direct support to employees, contractors, consultant and customer/partner representatives who engage in support of MicroVision business objectives.
Administer MicroVision's portfolio of on premises and cloud applications.
Drive integration of Application environment and user adoption.
Deploy Applications/services that enhance company productivity
Undertake small to medium-sized IT projects as instructed by the IT Manager
Provide Microsoft Windows 10 desktop troubleshooting, in person and remote assistance for problems with computer systems, peripheral equipment, operating systems, web browsers, business and clinical applications, and network services.
Support users and provide targeted instructions to users to improve their skills in using computer systems and applications.
Track, report, and escalate recurring problems.
Configure new laptops for deployment with Office 365 and Engineering applications.
Responsible for ensuring that security and data integrity standards and processes are established and enforced, network cabling coordination, and perform other preventative maintenance.
Must anticipate problems and take preventative action, as well as troubleshoot and solve problems that occur working directly with vendors if required.
Application training and the creation of training materials.
Depending on experience, additional duties may include:
Enterprise Applications Support: On premise and Cloud based applications, storage-based services, SharePoint, ERP, PLM, PDM, QMS. Web conferencing solutions. Office 365 E5 applications (Power BI, MFA, etc).
K2 Cloud Core Business Process Management (BPM)
Engineering applications support: Solidworks, Ansys/Ansoft, Orcad, Mathworks, Mathematica, Matlab and network licensed applications.
Opportunity to take on additional duties as related to network, server, and security infrastructure.
Productivity platforms: Google G-Suite & Microsoft Office365
Technical knowledge of PC/Mac systems, smartphones, software application support and emerging technologies in these areas.
Basic application administration
Experience with desktop hardware, peripheral equipment, software applications, operating systems and network connectivity in a dynamic company
Prior expertise working in a high-tech environment or technology company with the understanding of unique demands in functional areas like engineering, operations, marketing or corporate services.
Experience with Microsoft Office, Active Directory, and Dell.
Must have the ability to interact appropriately with users at all levels (entry level to mid-career to executive)
Must have demonstrable ability relative to organization, responsiveness, anticipation of emerging needs, detail in documentation/record keeping, and ability to interact in a professional manner with a high standard of excellence.