Applications Programmer

Senior Infor Specialist with high level hands-on experience in development in Infor Human Capital Management (HCM) System. The Senior Infor Specialist is expected to work with the Enterprise Software Services /Distributed Services Team and business staff to perform the following responsibilities:

Perform system maintenance and configuration in Infor and its associated products. Utilize knowledge of talent management systems and business processes to provide internal customers with support as well as suggestions on how to best utilize the systems to meet business needs. Research, identify, and resolve escalated end-user issues, systems discrepancies, and partners with vendor support to track and escalate issues as needed.

Work effectively with others to achieve common goals and respond positively to situations and feedback Configure, modify, and/or test software needed to support Infor HR Talent Global Human Resources/Human Capital Management (GHR/HCM) business processes. Provide system analysis, application setup and design, testing plan development and execution, report design, data conversion and interface mapping, enabling users to use Cloud Suite HCM HR systems. Independently analyze business processes and workflows, identify areas for improvement, and recommend solutions to increase the efficiency and productivity of the applications supported.

Serve as the subject matter expert for Infor and related systems, including understanding system functionality, integration points, updates, and limitations. Serve as a point of contact to users of our supported business applications, and work toward the resolution of complex application problems. Collaborate with cross-functional teams to develop and implement solutions that improve business processes and workflows.

Conduct system testing, including creating test cases and executing test plans. Troubleshoot system issues and work with vendors to resolve technical problems. Develop and maintain relationships with key stakeholders to ensure a deep understanding of their needs and requirements.

Able to analyze Infor data and quickly assess problems and identify resolutions for improvements. Perform other duties as assigned. Experience/Qualifications: 5 years of experience supporting talent management systems or other HR applications, including engaging with customers to solicit, capture, and critically analyze requirements.

ERP experience with core Infor Human Capital Management applications (GHR). Experience supporting HR technology such as Infor HCM or Dayforce and working with human resources systems and processes. Prior experience with JAVA/.NET and JavaScript (preferred). Skills/Abilities: Working knowledge of the software development life cycle, including requirements analysis, design, construction, testing, and deployment.

Strong functional and technical background. Excellent communication, collaboration, and customer focus skills.