Applications Engineer

Teledyne Scientific & Imaging Milpitas , CA 95035

Posted 2 weeks ago

Company Overview

Teledyne LeCroy Inc. develops leading edge test and measurement products. Engineering teams around the globe use our systems to develop next generation communication, consumer electronics and computer products. We are looking for an Applications Engineer to join our Milpitas based team as a part of our PSG Global Technical Services Team providing world class support and protocol knowledge to Teledyne LeCroy customers. For the right candidate this exciting opportunity can expose you new products and technology years before it reaches the consumer market. This position will support our customers in using the industry's leading-edge test and measurement products for serial protocols related to USB2, USB3, USB4 and USB-PD. Top engineering teams around the globe use our products to develop and verify next-generation consumer electronics and computer products and we need someone who provide technical assistance and advice to multiple customers worldwide. The candidate will work with many teams including the marketing teams, sales teams, engineering teams and test teams as required. Through hands-on learning, studying technical specifications, and mentoring, you will extended your expertise in digital protocols and in our instruments that test and validate these protocols. Ultimately enabling you to become one of the world's elite experts in this field.

Position Summary and Responsibilities

  • Provide pre- and post-sales technical support for USB product lines.

  • Utilize Protocol Analyzers and other test and measurement equipment.

  • Provide analysis and support of USB protocol compliance testing.

  • Independently Interpret testing and compliance results and provide feedback to the customer.

  • Provide Technical Training in support of our products to new and existing customers or at industry events.

  • Collaborate with other team members: sales engineering, marketing, application engineering and product development teams

  • Maintain and develop relationships with customers and key decision makers

  • Contribute new product proposals for product roadmaps, validate new product releases, champion customer needs in product development

  • Respond to customer queries and requests for help using the support tracking system by web, email and phone.

  • Attend and Represent Teledyne LeCroy at industry events.

  • Work within organizational policies and practices

Qualifications

Qualifications:

  • BSEE/BSCS, Bachelor's degree (B.S.) in Electronics/ electrical engineering / relevant discipline, or equivalent combination of education and experience

Desirable Skills:

  • Knowledge of USB2.0 specification

  • Knowledge of USB3.1 specification

  • Knowledge of USB-PD specification

  • Knowledge of Thunderbolt

  • Ability and willingness to travel domestically and internationally

  • Ability to obtain necessary documentation to travel domestically and internationally

  • Great communication skills (written, verbal, and presentation)

  • Strong analytical /problem solving skills, proactive problem solver

  • Comfortable interfacing with customers and being part of the Sales process

  • Good understanding of Sales cycle and customer decision making and development cycle

  • Knowledge of electrical and electronics principles in particular high speed serial protocols

  • Basic understanding of computer network configuration and protocols

  • Ability to obtain necessary documentation to travel domestically and internationally

  • Customer support experience pre and post sales

  • Experience using test instruments (e.g. compliance testers, digital video/audio analyzers)

  • USB Standards Compliance Testing experience.

  • Debug of USB protocol experience

  • Familiarity with a Windows operating environment

  • Foreign language skills ideal but not required

Teledyne is an Affirmative Action/Equal Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race,color,religion,religious creed,gender,sexual orientation,gender identity,gender expression,transgender,pregnancy,marital status,national origin,ancestry,citizenship status,age,disability,protected Veteran Status,genetics or any other characteristic protected by applicable federal,state,or local law. ? If you need assistance or an accommodation while seeking employment,please email teledynerecruitment@teledyne.com or call (805)373-4545. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will receive a response.


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Applications Engineer

Teledyne Scientific & Imaging