Applications Analyst

Primary Objective of Position: Analyze, design, and implement IT related solutions to ensure the business' systems and applications meet the business' requirements.

Key Areas of Responsibility

Collaborates with the IT team and stakeholders to understand software requirements.

• Interviews users to gather necessary information about application needs.
• Analyzes user needs and designs efficient and effective software solutions.
• Develops detailed specifications, including flowcharts and diagrams.
• Codes, configures, and modifies software applications based on design specifications.
• Customizes off-the-shelf software to meet specific business requirements.
• Plans and conducts thorough testing of applications to ensure functionality, performance, and security.
• Identifies and addresses any bugs or issues through debugging and troubleshooting.
• Assists in the deployment of applications and software updates.
• Coordinates with IT teams and end-users to ensure a smooth transition of applications deployed.
• Provides training to end-users on how to effectively use the applications.
• Offers ongoing support to address user concerns, troubleshoot issues, and optimize user experience.
• Maintains comprehensive documentation of applications, including technical specifications, user manuals, and system changes.
• Works closely with other IT professionals, such as software developers, database administrators, and system analysts, to ensure seamless integration and functionality.
• Stays informed about industry trends, best practices, and emerging technologies.
• Recommends and implements improvements to enhance the performance and efficiency of existing applications.
• Ensures applications comply with security policies and standards while implementing measures to safeguard sensitive data and information.
• Evaluates and recommends third-party applications as needed.

Key Attributes

• Willingness to take on complex application problems, as well as day-to-day KTLO responsibilities.
• Excellent verbal and written communications skills to interact with both technical and non-technical stakeholders.
• Adept at training others in the use of applications developed.
• Ability to work collaboratively in cross-functional teams as well as independently.
• Strong interpersonal skills for effective teamwork.
• Comfortable with learning multiple application platforms and how they interface with one another amongst ERP, MRP, PLM & CRM solutions.
• Familiar with software change control processes & best practices.
• SQL or other relational database management maintenance & troubleshooting experience preferred.
• Ability to think critically and long term about maintaining, upgrading, and migrating application solutions.
• Ability to adapt to new technologies and methodologies.
• Good project management skills.
• Experience with Infor XA ERP, GitHub, Jira, Power BI, C#, and agile methodologies are helpful, but not required

Education & Experience

• Degree in computer science, information technology, or a related field.
• At least three years' experience in system analysis and design methodologies.
• Familiarity with database management systems.
• Hands-on experience developing customizing applications.
• Knowledge of server configurations, networking, and cloud computing.
• Proficient in the use of application testing methodologies and tools.
• Certifications in relevant technologies, software, or project management.