Applications Analyst Programmer III - Matthews NC

Harris Teeter, LLC Matthews , NC 28106

Posted 2 months ago

Revised 08/11/2017

This is a technical position that will require knowledge about multiple platforms and development languages, with an emphasis on business knowledge and technical leadership. It allows an individual to utilize both education and experience to support Harris Teeter's applications in all phases of the software development life cycle. The nature of the position will allow a self-motivated individual to evaluate, design and develop process improvements while providing guidance to other developers and supporting existing processes.

Essential Duties and Responsibilities include the following; however, other duties may be assigned.

  • Consults with the business users to gather information about processing needs, objectives, functions, features, and input and output requirements to develop functional requirements as well as provide support during business planning of new process solutions.

  • Determines development approaches by identifying and evaluating potential directions and alternatives; identifies problems and solutions.

  • Performs business needs and technology assessments. Reviews business function models and business objectives; assesses organizational constraints; documents current technology; identifies competitor technology; and determines emerging technology constraints. Analyzes and estimates feasibility, costs, time, and compatibility with hardware and other programs.

  • Works independently with limited supervision focusing on complex processing by analyzing, defining, and documenting requirements for data, workflow, logical processes, hardware and operating system environments, interfaces with other systems, internal and external checks and controls and outputs.

  • Reviews design documentation for utilization of current and efficient technology.

  • Provides direction and guidance for team members during medium to large sized tasks / projects.

  • Writes and maintains technical specification documentation or reviews documentation written by others that describes requirements for both real-time and batch processing installation and operating procedures.

  • Provides accurate estimates of time and resources based on program / system specifications.

  • Leads technical walkthroughs and discussions involving peers and business users.

  • Translates both business and technical specifications into application programs and associated processing to support the business requirements defined.

  • Creates test transactions and runs tests to identify errors and confirm programs meet specifications.

  • Trains end users or technical support staff to use programs.

  • Coordinates system implementation of new systems / applications. Reviews and revises implementation plans including testing, data conversion, migration, documentation, training, and contingency plans.

  • Provides technical assistance by responding to inquiries from others regarding errors, problems, or questions about programs. Communicates across functional areas related to both business units and information services.

  • Conducts post-implementation reviews; identifies post-implementation audit criteria. Documents post-implementation review findings and presents recommendations to appropriate management team.

  • Identifies and resolves complex production problems within the required timeframe.

  • Communicates regularly with management team regarding project activities and timelines.

  • Serves as resource to share acquired knowledge and skills to provide in-house technical training for programming staff. Provides feedback for skill assessments of other programmers and analysts as input for evaluations.

  • Assists with both internal and third-party software development and support.

  • Participates in development of department programs, policies, procedures and guidelines.

  • Provides on-call support on evenings and weekends on an assigned basis as well as provides assistance when requested.

  • Serves as primary / alternate contact for technical support on assigned applications. As the primary contact, provides technical mentoring to team members when they are assigned as additional resources.

  • Performs project manager duties as required. In this role, manages data or application projects for a fixed period of time.

  • Performs effectively within a team-oriented environment, using strong interpersonal relation skills.

  • Develops knowledge about multiple business areas to provide complete support. Researches and identifies issues by tracing the flow of data from one system to another.

  • Utilizes organizational skills to maintain and manage multiple work assignments.

  • Performs other tasks and responsibilities that may be added at Harris Teeter's discretion.


To perform the job successfully, an individual should demonstrate the following competencies:




Synthesizes complex or diverse information


Collects and researches data


Uses intuition and experience to complement data


Designs work flows and procedures



Generates creative but manageable solutions


Translates concepts and information into images


Uses feedback to modify designs


Applies design principles


Demonstrates attention to detail


Problem Solving

Identifies and resolves problems in a timely manner


Gathers and analyzes information skillfully


Develops alternative solutions


Works well in group problem solving situations


Uses reason even when dealing with emotional topics


Project Management

Develops or Assists project plans


Assists with the coordinates projects


Communicates changes and progress


Completes projects on time and budget


Manages project team Development activities


Technical Skills

Assesses own strengths and weaknesses


Pursues training and development opportunities


Strives to continuously build knowledge and skills


Shares expertise with others



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with little or no supervision. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be proficient in the attributes identified in one of the first two categories and working knowledge of the other two categories:

Category 1

  • Visual Basic, .NET, Web development, PL/SQL, T/SQL, TCP/IP Stored procedures

  • ActiveX Data Objects (ADO)

  • Visual Interdev and multi-tiered design

  • VB script, Java Script and Active Server Page (ASP)

  •, VB/,

Category 2

  • JCL (jobs, proc, symbolic)

  • MVS and UNIX operating systems

  • COBOL (CICS and batch) and MVS file structures

  • IBM utilities, TSO/ISPF

  • MVS query and sort utilities

Category 3

  • Structured coding and object based coding

  • Change management and scheduling tools

  • File transfer methods (FTP, AS2)

  • Debugging tools


Master's degree in Computer Science or other relevant IT or engineering field from four-year college or university; and at least three years of progressive post-degree experience


Bachelor's degree (B. A.) in Computer Science or other relevant IT or engineering field from four-year college or university; and at least six years of progressive post-degree experience

Preferred: Three years or more of business exposure in a distribution or retail related field.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Word, Microsoft Excel, VISIO, Microsoft Project and Microsoft Outlook.

Certificates and Licenses:

Certificates and/or Licenses to be determined

Language Ability:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Math Ability:

Ability to apply advanced mathematical concepts and apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Office environment with standard work schedule of 40 hours weekly and overtime as required.

  • Position requires on-call responsibilities - 24 x 7 coverage and includes use of a pager or cell phone.

  • While performing the duties of this job, the employee is regularly required to sit (prolonged sitting and typing PC utilization expected to be at least 80% of daily activity); use of hands and fingers, handle, or feel and reach with hands and arms. The employee is frequently required to talk or listen. The employee is occasionally required to stand; walk and stoop, kneel or crouch.

  • Communicate orally with business users, co-workers, and vendors in face-to-face, one-on-one settings, in group settings, or using the telephone.

Duties will require cognitive skills for comprehension, visual perceptions, calculation ability, attention (information processing), memory, and executive functions such as planning, problem-solving and self-monitoring.

  • The employee must occasionally lift and/or move up to 10 pounds.

  • Specific vision abilities required by this job include close vision.

A wide degree of creativity and latitude is expected.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Retail Store Manager Matthews NC

CVS Health

Posted 3 weeks ago

VIEW JOBS 11/21/2019 12:00:00 AM 2020-02-19T00:00 Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: * Overall store management, supervision, and policy implementation * Sales and inventory management * Employee staffing, training, and development * Financial management * Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management * Lead others and work effectively with store crews * Supervise, assign and direct activities of the store's crew * Effectively communicate information to store crew and supervisors in an open and timely manner * Support Store Manager with actions plans for operational and service improvement 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture (greet, offer help, and thank) * Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) * Handle all customer relations issues in accordance with company policy * Promote a positive shopping experience for all customers * Maintain customer/patient confidentiality 3. Merchandising/Presentation * Price merchandise * Stock shelves * Reset departments following POGs adapting them to a particular store * Organize and execute the display and signing of weekly, major promotional and seasonal merchandise * Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention * Control use of register keys, securing door keys, alarm codes, and safecombinations * Execute locking of safe and security doors and setting of alarms when closing the store * Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report * Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly * Protect store assets * Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases * Maintain and react to Electronic Article Surveillance system * Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations * Respond to MIS * Review electronic journal * Access, input, retrieve and analyze information from the computer * Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine * Maintain an organized office and backroom * Work reserve stock * Oversee and execute the preparation of the daily cash report and weekly summary * Develop sales/hours forecasts * Load and unload deliveries * Lift 35 pound trays/cases to a height of 4 feet * Move trays/cases from one location to another * Verify and document billing of merchandise (check-in merchandise) * Execute and document merchandise returns and inter-store transfers * Operate a cash register - including: cash, check and charge transactions * Bagging merchandise * Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings * Deliver deposits and secure change from the bank maintain a balanced imprest fund * Schedule daily, weekly activities; prepare weekly work schedules based on store's budgeted hours * Finalize weekly payroll * Ensure compliance with all company policies and procedures and federal and state laws * Prepare, complete and distribute reports and records: paid out summary; key rec's (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested * Open/close store * Conduct a walk through of the store and establish a prioritized list of tasks * Answer telephone * Identify and react to in-store repairs * Execute payment of outside vendors as appropriate 6. Human Resources * Train, develop, and evaluate crew members and supervisors * Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel * Conduct performance appraisals for all directly assigned personnel * Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job * Coach and execute counseling discussions with store employees * Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration * Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans * Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ 5 + years of retail management experience, or experience as a CVS Supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. * A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran – we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. CVS Health Matthews NC

Applications Analyst Programmer III - Matthews NC

Harris Teeter, LLC