Applications Analyst

Site: The General Hospital Corporation

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.

Job Summary

The Neurological Clinical Research Institute (NCRI) at Massachusetts General Hospital (MGH) is one of the preeminent global centers running and coordinating multi-center clinical research trials in Neurology focused on

developing cures and improving treatment of Amyotrophic lateral sclerosis (ALS), Parkinson's Disease, Huntington's Disease, Multiple Sclerosis, and other neurological diseases. NCRI's mission is to accelerate translational research in neurological disorders through initiating and testing novel therapies by custom-designing research protocols, by bringing efficacy strategies and infrastructure to clinical research and implementing observational and interventional clinical trials. To empower the NCRI on its mission, and to capture and manage information from clinical research, the Center for Innovation and Bioinformatics of the NCRI develops, maintains and deploys several software platforms and programs.

Qualifications

Working independently under minimal supervision of the Director of the Center for Innovation and Bioinformatics, the Quality Assurance (QA) Specialist will:

• Be responsible for validation and quality assurance of the software platforms supported by the Systems team
• Develop test cases/scripts based on defined business/functional specifications and/or user cases
• Introduce automated testing utilizing Selenium, or a similarly automated testing platform
• Plan and execute test strategy, test plans, test scripts, and test data for software platforms
• Identify and advocate for QA testing standards and best practices
• Assist during systems' internal or sponsor-initiated audits

General Duties:

• Develop test cases/scripts based on defined business/functional specifications and/or user cases
• Introduce automated testing utilizing Selenium, or a similar platform for core and individual projects
• Plan, estimate, create, and execute test strategy, test plans, test scripts, and test data for software platforms supported by the Systems team
• Perform system analysis of software applications to determine software quality assurance test plans
• Execute test cases/scripts as well as accurately and concisely report on progress and deviations/failures
• Solicit improvement and new feature requests from internal and external clients
• Lead validation processes for new releases of the systems
• Document and establish best practices in system utilization for the NCRI and department
• Be responsible for establishing and maintaining libraries of generic and disease-specific case report forms with proof of validation documentation
• Support internal or sponsor-initiated audits.

Supervisory duties:

• Coordinate personnel and efforts allocated to specific projects (priorities, schedules and tasks);
• Develop and implement training programs for Systems personnel;
• Oversee system support and track user-reported issues for the systems.
• Accepts responsibilities for special projects as requested.

Additional Job Details (if applicable)

• A minimum of a bachelor's degree is required with three to five years working experience.
• Additional training or certificate in Quality Assurance is highly desirable.
• Previous experience with clinical trials, electronic data capture systems and an understanding of trial design is highly desirable.
• Working knowledge of Selenium platform is highly desirable.
• Experience data management, and federal regulations compliance is preferred.
• Knowledge of mathematics and algorithms applicable for QA is a plus.
• Excellent technical writing skills.
• Excellent self-organizational skills.
• The ability to analyze issues and prioritize tasks is a must for this position.
• The ability to handle multiple projects (multitasking) is essential.
• Excellent written communication skills to solicit information and to create and deliver high-quality technical documentation is required.
• Excellent organizational and time management skills, ability to analyze and prioritize tasks is a must for this position.
• Excellent written communication skills with the ability to create and deliver presentations is required.
• Technical writing skills.
• Outstanding attention to detail
• Able to handle multiple projects simultaneously as well as meticulously produce and maintain large volumes of documentation.
• Prior project management experience is a plus.
• Able to work independently as well as be a leader on multiple projects.
• Problem-solving skills are a must with an understanding of analytical and quantitative methods.
• Excellent verbal communication skills with the ability to solicit information from users.

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.