Applications Administrator

Job Title

Applications Administrator

Banesco USA is seeking an Applications Administrator for our Information Technology Department.

Primary Job Duties:

• Responsible for maintaining applications inventory updated at all times.

• Responsible for providing accurate and creative solutions to applications issues.

• Works closely with Service Desk to optimize the support to bank's applications to the end-user.

• Responsible for enabling user access to Bank applications upon authorized access requests.

• Supports the implementation of new systems and upgrades to existing systems.

• Facilitates daily uploads, downloads and interfaces between systems.

• Assists in the coordination of testing with the Business Continuity Plan.

• Obtains information for system access audits and assists with obtaining IT related information to facilitate internal and external audits and regulatory examinations.

• Facilitates the preparation and maintenance of proprietary internal documentation for application administrative procedures.

• Responsible for assisting users with application password resets.

• Responsible for assisting in the purchasing and provisioning for IT related equipment upon request of authorized personnel.

• Assists with IT related activities as necessary and requested.

• Responsible for completing annual training program assigned.

• Performs other functions and/or duties as assigned.

Job Requirements:

• Education: Bachelor's degree in Computer Science or equivalent experience.

• Experience: Five (5) years of experience in Information Technology specifically in the Applications Administrator area.

• Strong knowledge of Salesforce and/or platform.

• Advance computer skills including but not limited to proficiency in Microsoft Office (Word, Excel, Power Point, etc.)

• Strong technical knowledge of banking applications (i.e. JHA Silverlake)

• Strong knowledge of administration of user access and user profiles.

• Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages.

• Strong verbal and written communication skills, ability to communicate at all levels of the organization.

• Knowledge of related State and Federal banking compliance regulations.

• Strong attention to detail and accuracy.

• Ability to multi-task, with strong organization, time-management and prioritizing skills.

• Customer service skills, ensuring satisfaction of both internal and external customers.

• Ability to work under pressure and independently with the ability to make decisions according to established guidelines and accomplish tasks accurately and on a timely basis.

• Ability to convey technical concepts and ideas to non-technical people.

• Strong problem solving and analytical skills in order to resolve problems and clearly identifies root cause and preset recommendations to Senior Management.

Benefits:

• Competitive Salary.

• PTO

• Hybrid Work Model (remote and on-site work)

• Tuition Reimbursement.

• Paid Parental Leave

• Medical, Dental, Vision

• 401k

• Life Insurance

• Supplemental Insurances

• Short-Term & Long-Term Disability

About Us:

Banesco USA is part of Banesco International, a worldwide group of financial institutions with a presence in 15 countries.

As a corporation in continuous evolution, we promote the ongoing professional and personal development of our employees, by embracing challenges and adapting to the changing environment of today's world. We aim to develop integral human beings, committed to making a difference at the workplace and out in the world.

Our actions are rooted in our Values: Reliability, Responsibility, Quality, and Innovation. We believe that we all have the same ability to transform our daily tasks into significant contributions, and therefore, Leave Our Mark.

At Banesco USA, one of our most valued assets is our enthusiastic team, which strives every day to create a world-class organization in an ever-changing world. Together, our team has made us a market leader and we invite you to join us.

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