Application Systems Analyst - Egg Harbor Twp

POSITION SUMMARY

The Applications Systems Analyst I reviews, analyzes and modifies programming builds systems including encoding, testing, debugging and installing to support an organization's application system. Consults with team and users to identify current operating procedures and to clarify program initiatives. Relies on instructions and pre-established guidelines to perform the functions of the job.

This position will require on-call responsibilities and rotational shift coverage (early and late-shifts) as needed. This position acts as a liaison to other AtlantiCare departments as needed.

This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.

QUALIFICATIONS

EDUCATION: Bachelor's degree in IT, nursing, or related required (or 2 years of related experience can be considered in lieu of a Bachelor's degree)

LICENSE/CERTIFICATION:

EXPERIENCE: Minimum 0 years of experience in the field or in a related area required. Demonstrates knowledge of commonly used concepts, practices and procedures within a particular field.

PERFORMANCE EXPECTATIONS

• Develops and maintains a level of knowledge of the systems applications by actively participating in the systems design, development, implementation and modifications.*
• Documents operational workflows through working with end-users in order to prepare for system enhancements, upgrade, and new functionality.*
• Actively works with the business to promote end-user engagement and system adoption; may assist in developing a formal communications and adoption program.*
• Contacts customers for user support and problem solving.*
• Responds effectively and timely to user issues and problems; acts as a resource to other departments, application systems analysts, adoption coaches or clinical informaticists.*
• Consistently and accurately maintains the system database as well as supporting documents to include new information and system codes, assists with developing user guides/manuals, and periodic data maintenance (purging, re-indexing, and/or change management documentation and testing) as required.*
• Participates in incident, change and problem management services as it relates to their respective team within AtlantiCare IT.*
• Participates in information exchanges, user groups, or training and assists in the preparation of materials to support user learning activities.*
• Seeks and acts on opportunities to improve workflows, system utilization and application enhancement.*
• Assists in system tests and audits; makes recommendations for resolution of system issues or establishment of new procedures.*
• Generates accurate and timely reports, ensuring data validity.*
• Serves as a lead and/or to participate in enhancements and projects when needed.*
• Understands and practices the AtlantiCare values.*
• Adheres to AtlantiCare and AIT Policies and Procedures.*
• Performs other duties as assigned.*

WORK ENVIRONMENT

Works with such equipment as computers, laptops, printers, fax machines, copiers, and telephones. This position requires repetitive motion, fingering, hearing, pushing, reaching, and reading, calculating, seeing, speaking, standing, and walking a majority of the time. Occasional driving also required.

REPORTING RELATIONSHIP

This position reports to department leadership.

The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.