Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Application Support Specialist

Expired Job

Sheehan Family Companies Kingston , MA 02364

Posted 2 months ago

Objective: Answer queries and resolve issues with software applications. Train users on specific applications. Answer questions and resolve computer problems for internal users. Duties include providing assistance concerning the use of computer hardware and software, including printing, installation, electronic mail, and operating systems for all Sheehan Family Companies. Support includes off hours availability and overnight/multi-night travel to all divisions across the country (25%).

Working Hours: Monday- Friday 9am 6PM


  • Provide support for Company's Route Accounting System (VIP Beverage).
  • Provide support for warehouse management systems and operations technologies including but not limited to iPhones, RF Units, Voice Pick equipment.
  • Provide support for Mobile Applications, POS applications, Sales Reporting, Retailer Portal and CRM System.
  • Support additional company used applications including Roadnet/Mobilecast, Nexus, PrismHR, and other regularly used software applications.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, user set up and appropriate software and hardware. This includes but is not limited to: personal computers, printers, and workstation. Have an understanding of end user job function to ensure all appropriate end user needs are installed and readily available.
  • Refer major hardware or software problems or defective products to vendors or technicians for service. Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Have an understanding of the servers and the components that make up the network. Maintain basic troubleshooting skills for server and network issues. Know when to contact network vendors or internal server and network support staff
  • Travel to remote sites to offer support, training and project leadership or assistance.
  • Provide back up support for system access, email access and user security Maintain a professional and support driven disposition with end users


  • Bachelors degree required.
  • 2 to 3 years of industry experience.
  • Experience with personal computers operating in Windows environment.
  • Experience in consumer distribution systems helpful.
  • Advanced Excel skills.
  • Excellent organizational skills.
  • Excellent interpersonal and communications skills.
  • Over-night travel to remote sites. (approximately 20% of annual schedule)
  • Able to maintain a flexible work schedule.

*This description is not intended as a written or implied contract and may be revised by the company at any time. Furthermore, no verbal contract by the supervisor or other company representative is binding and employment is at the will of the company.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Store Mgr Support

Lowe's Companies, Inc.

Posted 3 days ago

VIEW JOBS 11/19/2018 12:00:00 AM 2019-02-17T00:00 Position DescriptionThe ASM Support is primarily responsible for the management of all non-selling related operations (both front-end and back-end store operational activities) that facilitate the store s ability to drive sales and provide superior customer service. Support activities for which this role is responsible include but are not limited to pricing and signage, area recovery, freight flow, day/night stocking, inventory, assembly, product fulfillment delivery, cashiers, and facility service. Responsibilities also include managing the opening and closing procedures in the store, managing the handling of cash deposits and outflow for a multimillion dollar business, and ensuring store compliance with all safety procedures. In addition, the ASM Support may be expected to provide full leadership over the store at any point in absence of the Store Manager.The ASM Support is responsible for building and developing (includes recruiting, hiring, training, mentoring and coaching) a professional and talented team of Support Managers that collectively foster a culture of efficiency and commitment to the customer experience. In addition, the individual in this role drives critical coordination across day and night operations to ensure all tasks are handled effectively between the two teams and to reduce the likelihood of operational activities impacting the customer experience.Job RequirementsRequires morning, afternoon, and evening availability any day of the week; physical ability to move large, bulky and/or heavy merchandise; physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.Minimum QualificationsBachelor s degree and 1 year of experience leading support/operations associates in a retail environment OR 3 years of experience leading support/operations associates in a retail environment 1 year of experience working in a fast-paced, cross-functional work environment Strong working knowledge of Microsoft Office SuitePreferred QualificationsBachelor s degree, certification, or background in retail store freight flow logistics5 years of experience leading support/operations associates in a retail or consumer service industry1 year of experience performing "manager on duty" responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility1 year of experience training and developing direct reportsExperience working in the home improvement retail sectorExperience in freight handlingExperience in a warehouse environment, preferably in a management roleBroad knowledge of interior/exterior product categories (e.g., flooring, cabinets, millwork, building materials, appliances, home d©cor, lighting, plumbing)Experience working with store computer systems (including but not limited to: Project Tool, Genesis, M2O, Thin Client, etc.) Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Lowe's Companies, Inc. Kingston MA

Application Support Specialist

Expired Job

Sheehan Family Companies