Application Support Specialist

Pearson Augusta , ME 04332

Posted 2 months ago

Application Support Specialist

Responsibilities

  • Provide training, support, and documentation for asset authoring, test building, and item banking tools, and platforms

  • Support the management of the training documentation repository, updating documentation as new functionality for tools and platforms are released

  • Work with cross-functional teams to provide troubleshooting and solutions

  • Work with cross-functional teams to identify and implement tools and processes to support continuous improvement

  • Work with asset development teams to identify opportunities to create efficient solutions for data-related tasks

  • Support the standardization, monitoring, and review of item bank metadata

  • Support teams in conducting item bank inventories and other item bank management tasks

The anticipated starting salary range for Colorado-based individuals expressing interest in this position is 63-69k. This position is eligible to participate in an annual incentive program. Benefits available to eligible employees can be seen at: https://pearsonbenefitsus.com/ (https://neo.pearson.com/external-link.jspa?url=https%3A%2F%2Fpearsonbenefitsus.com%2F)

Qualifications:

  • Bachelor's degree in education, content-specific area, or equivalent degree required

  • At least five years' experience as an elementary or secondary teacher recommended

  • Outstanding oral and written communication skills required

  • Some experience in large-scale educational measurement preferred

  • General knowledge of the phases of the development, processing, scoring, and reporting of large-scale assessments required

  • Ability to identify problems and provide solutions to a variety of audiences required

  • Excellent planning, organizational, and problem-solving skills, and ability to coordinate multiple activities and adapt to unexpected events required

  • Broad knowledge and experience with technology applications

  • Intermediate to advanced Excel knowledge required, VBA knowledge a plus

Job: PROFESSIONAL DEVELOPMENT

Organization: Assessments School

Schedule: FULL_TIME

Req ID: 1031

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Application Support Specialist

Pearson