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Application Support Specialist - Its2

Expired Job

State Of Minnesota Saint Paul , MN 55101

Posted 2 months ago

Job Summary

As an Application Support Specialist, you will provide application support services for commercial-of-the-shelf (COTS), custom-built and middleware applications for the Department of Transportation, Office of Land Management (OLM). This position will communicate, coordinate, deliver and/or resolve simple to complex application support service tasks to ensure MnDOT applications are supported per the applications service level agreement, support model, and to the satisfaction of the MnDOT business partner. Join a team dedicated to innovation and enhancing the way our communities travel for family, work, education, entertainment and more!

This vacancy is being posted at the Information Technology Specialist 2 (Job 26864) and Information Technology Specialist 3, Application (Job 26849) levels. The classifications will be determined by the selected candidate's qualifications. Please apply to each posting for which you would like to be considered and meet the minimum qualifications.

Qualifications


Minimum Qualifications:

Candidates must clearly demonstrate all of the following qualifications in their resume.

This position requires a minimum of two (2) years of application development and support experience in current technologies, like C++, VB.NET or C#.NET, PL/SQL, API/Interfaces.

Experience must include the following:

  • Configuration and support experience using Commercial off the Shelf (COTS) applications

  • Working directly with multiple IT services (apps, data, infrastructure, service desk, etc.)

  • Working directly with customers to analyze needs, present options, troubleshoot issues and deliver solutions

A Master's or Bachelor's degree in Information Technology or a related field may substitute for two years of experience, or related Associate's degree may substitute for one year.

Successful candidate must pass past-employer reference checks and a criminal history verification

It is the policy of the MN.IT Services that all employees submit to a background investigation prior to employment. The background check may consist of the following components:

SEMA4 Records Check (applies to current and past State employees only)

Criminal History Check

Employment Reference Check

Social Security and Address Verification

Education Verification

MN.IT will not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.


Preferred Qualifications:

  • Knowledge of MN.ITs services, standards and processes

  • Broad knowledge of MNDOTs delivery system and considerable knowledge of the Departments structure, mission, and vision

  • Experience supporting transportation applications/systems

  • Experience with .NET MVC, Python

  • Ability to learn basic Aspose Forms and/or Crystal Reports in 6 months

  • Broad knowledge of computer and peripheral equipment operation and capabilities

  • Configuration and support experience using Software as a Service (SaaS) applications

  • Strong leadership skills. Must be able to work with both a highly technical staff as well as administrative staff

  • Ability to keep activities focused on and directed at their contributions to strategic and business objectives and to cross functional goals

  • Median level business acumen and intimate knowledge of all OLM Real Estate-Land Management Programs and disciplines including but not limited to; Direct Purchase, Appraisal, Construction, Demolition, Relocation, Leases, Eminent Domain, Conveyance & Turnbacks, Contracts, Closing, Survey, Mapping, Platting, Virtual Reference Stations, LIS, Photogrammetrics, Geodetics, and Utilities & Permits

  • Strong skills in self-motivation, servant leadership, being a team player, developing rapport, networking, resolving conflict and negotiating diplomatically with others

  • Ability to learn future technologies

Application Details


Why Work for Us

Minnesota IT Services offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, defined benefit pension plan, tax-deferred compensation plan (457), generous vacation and sick leave, and 11 paid holidays each year. In addition, at the managements discretion, Minnesota IT Services offers flexible work scheduling, telework options, mentorship opportunities, employee recognition and reward programs, and paid training and development. Join Minnesota IT Services now and stay for a career!


How to Apply

This vacancy is open for bids and all qualified applicants simultaneously. Contractual obligations will be considered prior to filling the position via other means.

Click Apply at the bottom of this page. If you are unable to apply online, please contact the job information line at .

. For additional information about the application process, go to


To be considered for any Veterans Status, you MUST indicate this on your application.

RECENTLY SEPARATED VETERANS (RSV): Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview. To qualify, you must meet the following: 1) have separated under honorable conditions from any branch of the armed forces of the United States; 2) have served on active duty for 181 consecutive days or more or for the full period ordered to active duty or have separated by reason of disability incurred while serving on active duty; 3) be a United States citizen or resident alien; and 4) have served in active military service at any time on or after September 11, 2001, as shown on your DD-214 form. To be considered under this legislation, you must: 1) meet all Minimum Qualifications identified in this posting; 2) meet all of the above RSV criteria; and 3) submit a copy of your DD-214 form by the closing date to: . Failure to submit your DD-214 form will affect your consideration for an interview under this legislation.

CERTAIN DISABLED VETERANS: Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a noncompetitive basis if you: 1) meet service requirements and have a verified service-connected disability rating of at least 30%; 2) provide qualifying documentation verifying the disability; and 3) meet all Minimum Qualifications identified in this posting. To be considered under this legislation you must submit all documentation by the closing date to: .


Contact

If you have questions about the position, contact Dana Matson at .


AN EQUAL OPPORTUNITY EMPLOYER

Minnesota IT Services is an equal opportunity, affirmative action, and veteran-friendly employer. We are committed to providing culturally responsive services to all Minnesotans. Minnesota IT Services recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

It is the policy of MNIT Services to provide reasonable accommodations to qualified candidates and employees. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at or email . Please indicate what assistance you need. To request an accommodation for an interview, please contact Dana Matson at .

Job Title: Application Support Specialist

  • ITS2

Location: St. Paul

  • Job ID:* 26864

Regular/Temporary: Unlimited

  • Full/Part Time:* Full-Time

  • Who May Apply:* Open to all qualified job seekers

  • Date Posted:* 09/24/2018

Closing Date: 10/08/2018

Hiring Agency/Seniority Unit: Minnesota IT Services

  • Hiring Agency:* Minnesota IT Services

  • Division/Unit:* Department of Transportation (DOT)

  • Work Shift:* Day Shift

  • Work Hours:* Day Shift

  • Work Shift/Work Hours:* Day Shift

  • Days of Work:* Monday

  • Friday
  • Classified Status:* Classified

  • Bargaining Unit/Union:* 214 Professional/MAPE

  • Connect 700 Program Eligible:* : Yes

  • Job Class:* Information Technology Specialist 2

Working Title: Application Support Specialist


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Application Support Specialist - Its2

Expired Job

State Of Minnesota