Heilind Electronics Providence , RI 02940
Posted 7 days ago
JOB SUMMARY
Under direct supervision, installs, maintains, tests, and repairs systems and networks. Utilizes basic technical knowledge to support IT initiatives and provide first-level technical information systems support to the global user community. Resolves routine technical problems.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties as assigned.
Performs basic problem solving and assistance on various software applications and hardware systems for global user community.
Provide individual instruction and/or training to users on new or updated technologies.
Performs routine technical assistance and maintenance duties.
Maintains and updates record keeping system; may document projects and maintain user instructions.
Assists with tracking inventory levels of equipment and materials; performs data entry and maintenance of records such as, but not limited to, project documents, user instructions, general reports and/or systems errors.
Coordinate and purchase appropriate supplies.
Performs routine technological systems support, maintenance, and testing for proper upkeep of systems; troubleshoots and resolves general system hardware, software, and network failures and conflicts.
Assists with the review, evaluation and recommendation of solutions relating to applications.
Assists with research and development initiatives and in the implementation of new technologies.
Assists with the implementation of technology projects with moderate scope and impact.
Performs miscellaneous job-related duties as assigned.
Heilind Electronics