Application Support Associate

Signature Consultants Charlotte , NC 28202

Posted 2 months ago

Application Support Associate


Signature Consultants is seeking a Application Support Associatewith technical support skills for an opportunity in Charlotte, NC. This person is expected to work with various business clients primarily in the United States to design, develop and integrate services in large-scale distributed enterprise infrastructures (cloud, etc.). Note that the resource will work in Agile Teams and participate in Agile Standups/Meetings/Discussions.

Only Local candidates or those planning to be in office Monday-Friday should apply. The ideal candidate should demonstrate a strong sense of urgency and take ownership to accomplish tasks, solve problems and produce results. We are unable to sponsor or transfer visas at this time.


Develop, enhance, debug, support, maintain and test software applications on diverse development platforms, software, hardware, technologies and tools.

Build tools to automate, provision, deploy, monitor and manage production systems.

Manage deployment & configuration. Work closely with different teams to debug and solve production issues.


These four technologies are a must: (.Net, Node JS, Angular and Web Services).

Proficient in OOP languages (Java, .Net, etc.)

Proficient in Web Services (SOAP/REST/API) Development.

Proficient in enterprise integration Development (Node JS, Apache Camel, Mule, etc.).

Proficient in dynamic languages (Angular, PHP, PERL, Ruby, Python, etc.).

Proficient in web development technologies (JQuery, CSS, HTML, Ajax).

Proficient with Unix/Linux shells, tools and utilities.

Technologies integration experience needed (JIRA, Bit Bucket, Git, Jenkins, and Ansible Tower).

Full Stack (end-to-end) development experience needed.

Big Data technologies (Cassandra, Hadoop, etc.) knowledge is a plus.

Network securities and technologies is a plus.

Capable of multi-tasking and prioritizing efficiently.

Enjoy working with new and emerging technologies (open source, etc.).

Working in a fast-paced, evolving, growing and dynamic environment.

Excellent collaborator with strong communication skills.

REST API implementation using java frameworks ( Jax-RS, Spring MVC, Spring Boot)

UI experience using Angular JS

Securing APIs with oAuth 2.0, SSO

Devops tools ( Jenkins, Maven, Bitbucket, Junit, SonarQube)

Knowledge of API Management gateways ( Mule, Apigee, IBM API Connect)

Application server - Weblogic/WAS/Jboss

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the eighth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 15th largest IT staffing firm in the United States (source:

Staffing Industry Analysts). With 26 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit

Application Support Associate

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Application Support Analyst Ecommerce


Posted 6 days ago

VIEW JOBS 11/12/2018 12:00:00 AM 2019-02-10T00:00 The Application Support Analyst will be responsible for supporting Belk Ecommerce platform including real time and batch applications and 3rd party integrations. The role would require partnering with peers, business stakeholders, software & services provider, and colleagues from within and outside the application support team, to maintain and support the application, analyze and troubleshoot the production problems, and perform minor and major enhancements. * Work collaboratively with IT and Ecommerce business team members to resolve the production issues. * Troubleshoot production issues of different criticalities with appropriate urgency and maintain the application uptime as per defined SLAs * Perform incident resolution against established SLAs and ensure proper documentation (SOP) of the solution procedure. Support production deployments, break-fixes and releases * Round the clock the commitment to maintain the application availability against business SLAs. * Proactively identify, diagnose, take corrective action and resolve application system incidents and problems * Participate in planning sessions regarding application, hardware and software changes. Actively engaged in pre- and post- implementation reviews. * Perform & oversee the troubleshooting, bug fixing, testing, and production deployment activities * Prepare technical designs for modifications and integrations to applications to support business processes and requirements * Perform & oversee development and testing for major and minor enhancements * Handle service request queue monitor and fulfill business and product support requests * Prepare and execute unit/system test scripts to verify business logic of new or modified programs * Technical handover of new applications/enhancements from Project team to Production Support * Collaborate closely with IT team and vendors to understand the architecture and design and as warranted submit change requests for system improvements * Document, communicate and escalate technical issues, manage to resolution and articulate business impact * Comply with and help create/update policies and procedures, including standard operating procedure (SOP). * Bachelor's degree required * 3-4 years' experience as System Analyst / Sr Engineer or other similar technology position; retail domain would be a plus * Experience analyzing complex system issues, troubleshooting and fixing them * Experience with 3rd party software implementations, and working with vendor consultants and off shore providers * Experience in Production Support, Maintenance and Enhancement of Ecomm solutions in below technology areas * E-commerce applications using Demandware platform. * Application development in Java, J2EE, Spring, Hibernate * Tomcat, Weblogic, Apache * Service Oriented Architecture (SOA) * Relational databases - Oracle, MySQL * Good understanding and experience on XML, XML Schema, Web services (Rest and SOAP based). * Operating Systems like Unix/Linux, and Windows * Scripting tools like Unix Shell scripts, Perl or Python scripts * Agile methodology experience * Integration experience with Third Party Applications including Product Management Systems, Search Engines, Tax and Payment Processors, preferred * DevOps practices and tools #LI-MP1 Belk Charlotte NC

Application Support Associate

Signature Consultants