Application Support Analyst

Tradeweb Direct is seeking an Application Support Analyst. The role requires full understanding of the system architecture, enhancing our observability systems, managing changes and releases as well as debugging performance problems. The role offers end-to-end understanding of a complex online bond trading platform. They will get to know the architecture inside out.

Tradeweb Technology jobs are fully remote. The Tradeweb Technology hub is located in our Jersey City office which can be used for team meetings and collaboration efforts. There may be days where travel to the Jersey City office is recommended for organizational off-sites.

Job Responsibilities

• Diagnose and debug business and performance issues

• Expand our observability into our standard platform tools

• Member of an on-call rotation for production support

• Presents ideas for system improvements

• Assist in automating manual processes

Qualifications

• 4+ years of experience in a support role

• Strong SQL skills for performance tuning and diagnosis required (Oracle RDBMS)

• Strong scripting skills required (Perl/Python/Shell) for Linux

• Excellent organizational and problem-solving skills

• Understanding of web servers (Apache) and Java application (Tomcat) servers preferred

• Understanding of version control (Gitlab preferred)

• College degree in computer science or a related discipline, or an equivalent level of technical knowledge required.

Additional Information

Tradeweb is committed to providing valuable and competitive benefits. In addition to working in our culture of innovation and collaboration, we offer:

• Health Insurance: Highly competitive medical, dental, and vision programs

• Hybrid Environment: Our employees have the flexibility of working in the office and from home.

• Health Care and Dependent Care Flexible Spending Accounts: You may elect to set aside pre-tax earnings to pay for eligible health care and dependent day care expenses for you and your eligible family members.

• Maven Family Building Benefit: Maven offers support for fertility and preconception; pregnancy and post-partum; adoption; surrogacy and pediatrics for children up to age 10. Tradeweb provide a $10,000 lifetime reimbursement towards fertility, egg freezing, adoption and surrogacy expenses.

• Building Wealth - 401(k) Savings Plan: Employees are immediately eligible for the 401(k) plan. Participants may contribute up to 75% of eligible compensation into a traditional 401(k) and/or Roth 401(k). Tradeweb will match 100% of the first 4% of compensation that you contribute.

• The current pay range for this role if performed in the city of New York is currently $100,000 to $250,000 per year, based on a regular, full-time schedule. The amount of pay offered will be determined by a number of factors, including but not limited to qualifications, market data, geographic location, and internal guidelines.

Other Benefit Programs

• Pre-Tax Commuter Benefits Program

• ARAG Legal Services

• Employee Assistance Program

• Tuition Reimbursement

• Financial Wellness Tools

• Travel Assistance Benefits

• Pet Insurance

• Corporate Gym Subsidies

• Wellness Perks

• Paid Time Off and Parental Leave

Company Description

Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.

Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.

Tradeweb Markets LLC ("Tradeweb") is proud to be an EEO Minorities/Females/Protected Veterans/Disabled/Affirmative Action Employer.

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