Wagner International LLC El Paso , TX 79910
Posted 2 weeks ago
Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?
Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner's reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.
Benefits include:
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU- Citizens Equity First Credit Union
The Application Specialist's role is to trouble shoot complicated problems that occur with crushing and screening equipment through diagnosis/repair, personal knowledge and experience, and engineering data in a manner that reflects the company's vision of working as "One Professional Team." This function may occur both at customer locations and through distant communications with both customer and Wagner Equipment Company service technicians. Additionally, the Application Specialist will provide on-site training to customer's equipment operators in which all features and benefits of a machine are demonstrated to customers and operators are instructed in the operation of the purchased or rented machine(s). The goal of this training is to result in increased production, maintenance, safety, and customer loyalty.
Pay Rate:$67,873.00-$93,328.00 annually.
Pay is based upon education and experience.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Tracks and reports problems to Service, Sales and manufacturers
Serves as a liaison between Crushing and Screening service technicians and customers with vendors
Communicates effectively with internal and external customers, and manufacturers and engineers
Meets on a regular basis with Wagner Equipment Co. managers to review training needs for the service technicians
Helps to assess technicians training gaps
Provides primary technical support to customers and Wagner service technicians
Improves Crushing and Screening plant production and safety through on-site training
Attends and participates in product improvement and technical conferences
Attends needed classes as provided by vendors to become proficient with the equipment listed
Other duties as assigned by manager
Required Education and Experience:
Physical Demands & Competencies:
Standing, walking, talking, sitting, use of hands & hearing
Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
Safety & Product Knowledge
Basic knowledge of Microsoft PowerPoint
Intermediate knowledge of Microsoft Word, Excel, and Outlook
Work Environment:
Noise: Moderate
Indoors and Outdoors
Other Duties:
Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.
Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer
Wagner International LLC