Application Specialist & Trainer

Summa Western Reserve Hospital Cuyahoga Falls , OH 44221

Posted 4 days ago

Provides educational instruction for healthcare applications and assists with identifying the training needs of the identified users of systems and EMR applications. Provides administrative support, through the maintenance of the training database defined to support clinical systems record needs. Assists with the development of training curriculum and training materials for medical groups. Trains physicians and staff in the use of the EMR application and other systems. Evaluates and documents work flows to ensure the most efficient and effective use of the system.Requirements1.Education and Training

  • Associate's degree or equivalent experience required. Clinical designation (CMA, LPN, RN) preferred.
    2.Experience

  • Two to three years progressive related experience, including management and clinical experience in a medical office setting is required.
    3.Other Skills, Competencies and Qualifications

  • Skill in interpersonal communication to effectively interact with users on various software and non technical problems.

  • Skill in written communication to compose materials for end users.

  • Knowledge and skill in work processing, spreadsheet, database, presentation, e-mail, and scheduling applications, and the ability to acquire additional skills if necessary.

  • Maintains confidentiality of employee, patient, and financial records.

  • Ability to present course materials in classroom and one-on-one environments using adult learning techniques to effectively convey information in an appropriate manner to users with a variety of skill levels from novice to power users.

  • Ability to work well within team environment by accepting and offering honest and constructive feedback; by supporting team goals and encouraging other team members; and by collaborating with departmental team members to consolidate work, solve problems, create new methods, and/or reduce costs.
    4.Population Specific Competency

The incumbent will have the ability to effectively interact with populations of the patient (and his or her representative) with a sensitivity to the communication needs (other language, deaf or blind) and with an understanding of their needs for self-respect and dignity.
5.Commitment to Service Excellence, Coworkers and our Non-negotiable Standards

Committed to providing exceptional customer service to our patient and visitors. Committed to treating coworkers with respect and dignity and will follow our Non-negotiable Standards to ensure a consistent positive experience for all patients, employees and visitors.
6.Attendance and Punctuality

Adheres to the hospital attendance policy and will make every effort to consistently be punctual when reporting to work and during daily activ


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Fitness Trainer

Planet Fitness

Posted 3 weeks ago

VIEW JOBS 10/29/2018 12:00:00 AM 2019-01-27T00:00 Job Summary The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment. Essential Duties and Responsibilities * Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule. * Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment. * Create bi-weekly updates consisting of a variety of exercises. * Meet class requirements based on club size and member traffic. * Assist in front desk related activities including: * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members into the system. * New member sign-up. * Take prospective members on tours. * Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Qualifications/Requirements * A passion for fitness and health! * Upbeat and positive attitude. * Punctuality and reliability is a must. * Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. * Strong listener with the ability to empathize and problem solve. * Demonstrate diplomacy in all interactions while using appropriate behavior and language. * Current CPR Certification required. * Nationally Certified Training Certificate required. * High School diploma/GED equivalent required. * Must be 18 years of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occassionally lift up to 50 lbs. * Will occasionally encounter toxic chemicals during shift. Planet Fitness Cuyahoga Falls OH

Application Specialist & Trainer

Summa Western Reserve Hospital