This role is responsible for making outbound calls to potential customers who have completed applications with us. The goal will be to affirm the application and determine if the customer has any questions regarding the application itself, delivery of cards, etc. Additionally, the Applications Specialist will be responsible for upselling other products/services as applicable.
Obtain complete and accurate customer contact information and other details as necessary
Determine what information, if any, might be missing in the application and prepare to gather in initial call back to the customer
Understand the extent of what the customer applied for so can accurately affirm the application with customer
During call, assess customer needs in order to provide beneficial recommendations for additional products (upselling)
Enter all information in customer prospect database
Evaluate prospects to determine their potential
Complete presentation of appropriate products/programs to potential customers
Affirm customer's purchase decision and further establish value proposition
The Ideal Candidate
Desire to start a career in sales
Ability and desire to be on the phones
Strong verbal and written communication skills
Technically savvy with experience in using a CRM or an aptitude to learn Salesforce
Attention to detail
Problem solving and trouble-shooting skills
Strong customer-focus competency
Drive for results with an ability to persuade and influence
High school degree or GED required; Associates or Bachelor's degree desired
If you are looking for a GREAT work environment with a GROWTH- ORIENTED company, look no further!
Benefits on the first of the month following your hire date- no matter when you are hired during the month!
Automatic enrollment into the 401k plan within your first thirty (30) days on the job: no more waiting until you've been with the company for 1 year!
Projected company growth trajectory that shows double-digit year over year growth through both organic growth as well as acquisitions.
Fun environment with contests and prizes!
Inclusive environment that promotes career growth!
Monthly employee appreciation and wellness events!
An on-site gym
Robust PTO policy including: major holidays, vacation, sick days, and personal days
Discounts at major wireless providers, wholesale grocery stores, and gyms
Philanthropic support with both local and national organizations
About the Company
FLEETCOR Technologies (NYSE:FLT) is a leading global provider of commercial payment solutions. The Company helps businesses of all sizes better control, simplify and secure payment of their fuel, toll, lodging and other general payables. With its proprietary payment acceptance networks, FLEETCOR provides affiliated merchants with incremental sales and loyalty. FLEETCOR serves businesses, partners and merchants in North America, Latin America, Europe, and Australasia. For more information, please visit www.FLEETCOR.com.
Founded in 2000 and headquartered in Peachtree Corners, Georgia, FLEETCOR generates more than $2.25 billion in revenue through brands such as Fuelman and Comdata. We employ more than 8,000 valued associates worldwide.
FLEETCOR enjoys global recognition including:
Forbes Global Growth Champion FLEETCOR is one of the 250 fastest growing companies in the world as determined by Forbes and Statista
Forbes World's Most Innovative Companies FLEETCOR has made this prestigious list of leading innovative companies 4 years in a row!
Fortune 1000 Company FLEETCOR was one of the largest movers in the new rankings of the largest companies in America, rising 92 spots to #896
S&P 500 In 2018, FLEETCOR joined the S&P stock index comprised of the 500 leading US stocks based on market cap (company value)
Comdata Inc., a FLEETCOR company, is a leading provider of innovative payment and operating technology that drives actionable insights from spending data, builds enhanced controls and positively impacts its clients' bottom lines. The company partners with more than 30,000 businesses to better manage $55B in annual fleet, corporate purchasing, payroll and healthcare spending, making it one of the largest fuel card issuers and the second largest commercial MasterCard provider in the United States and Canada. Founded in 1969 and headquartered in Brentwood, Tennessee, Comdata employs more than 1,300 professionals across North America. To learn more about Comdata, Inc., visit www.comdata.com.
FLEETCOR has a culture founded on integrity, collaboration, innovation, execution and people. This offers each employee the opportunity to 'thrive & grow' thru career development, volunteer, community and wellness initiativesallowing each individual to create a balance between professional goals and personal achievement.
Equal Opportunity/Affirmative Action Employer
If you need a reasonable accommodation for any part of the employment process, please contact your local Human Resources Business Partner and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.