Nalco Champion, an Ecolab Company, has an immediate need for an Application Specialist in our Energy Services group in Midland, Texas. If you are a passionate technical professional that likes to work in an autonomous, hands-on environment, we invite you to apply. This is your opportunity to join a large growing company offering a competitive base salary and benefits. You will be primarily responsible for working with Sales Representatives on executing service plans in strategic district accounts. This will involve the completion of agreed upon contractual services in your assigned accounts and providing customers with problem solving support. You will also assist District Sales Representatives with start-ups of both new applications in current customers, and in transitioning competitively-held accounts to Nalco Champion. This position will also require you to build strong relationships with your assigned customer base to generate a high level of customer satisfaction.
What's in it For You:
Enjoy a paid training allowing you to learn from successful professionals
Opportunity for a long term, advances career path in service, sales, or management
Access to best in class resources, tools, and technology
Grow your income as you drive growth
Thrive in a company that values a culture of safety to include top-notch training and personal protection equipment
Comprehensive benefits package starting day 1 of employment-medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement and more!
What Will You Do:
Ensures a safe work environment, promotes a safety culture and actively works to achieve goal zero. Promptly reports every incident, near miss, or injury to leader as soon as feasibly possible
Supports services include: sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities.
Delivers chemical to customers as needed following DOT requirements
Conducts regular inventory per the customer requirements and records in appropriate place
Engages in problem-solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
Assist Sales Reps with start-ups of new applications in both existing customer and in new accounts, site surveys, product application audits and field evaluation of new products.
Installs, modifies, maintains, and repairs products or equipment that have been purchased by the organization's customers in accordance with service agreements and technical specifications.
Ability to assess on-site field problems and conduct required testing equipment to return systems to use per customer specifications
Ensures the accuracy of onsite SDSs and COSHH sheets relating to the chemicals in use
Directly involved with special projects as assigned
Conducts analysis on products around service, reliability and performance.
Trains junior Technical Service Representatives, Application Specialists and customers site Operators
Assist in the preparation of reports detailing problems and solutions to initiate necessary corrective product modification and/or recommend process changes; lean on this level to execute reporting Assume lead role in maintaining troubleshooting guides/ bulletins and distribution to departments when required
Assume lead role in maintaining troubleshooting guides/bulletins and distribution to departments when required
Works with other district personnel toward continuous improvement of policies and procedures resulting in increased customer satisfaction
Identifies new product/service opportunities
High school diploma or equivalent
2 - 3 years of industry experience
No immigration sponsorship offered
Able to lift and carry 50 pounds
Have the ability to bend, squat down, and reach above your head
Ability to climb stairs and ladders
5+ years of industry experience
Advanced customer service skills
Effective time management, ability to multi-task
Ability to operate independently with little supervision
Intermediate communication and interpersonal skills
Advanced problem-solving skills
Advanced Mechanical aptitude
Equipment used at location
Nalco Champion safety best practices, policies, procedures, etc.
Inventory principles, process and procedures
Nalco Champion, an Ecolab company, provides safe, sustainable chemistry programs and services to the upstream and midstream oil and gas industry, refineries and petrochemical operations. Through onsite problem solving and the application of innovative technologies, we maximize production, optimize water use and overcome complex challenges in the world's toughest energy frontiers.