Overall Purpose: This position is responsible for serving as a subject matter expert on technical solutions to assist in the account management and revenue generation and sales of highly complex/technical products, services, applications, and/or solutions.
Key Roles and Responsibilities: Responsible for consulting with direct sales teams and customers to provide technical expertise regarding the design, customization, implementation and account management of technical products/services/applications/solutions. Provides subject matter expertise regarding technical issues relating to sales.
Advises customers on suitability of products based on technical needs. Prepares proposals, presentations, or bids, including developing pricing, for highly complex solutions. Develops strategic plans related to the customer and the proposed solutions/sale.
Researches and develops customer solutions with AT&T external partners, including design and engineering. May manage and coordinate the sales and/or technical team in support of the sale of highly complex products and services to a customer. Spends some time at the customer premise developing and presenting sales proposals and systems solutions.
Requires extensive knowledge of company products and services. Assists less experienced peers. Education: Typically requires a Bachelors degree.
Experience: Typically requires eight to twelve years of direct work experience. Supervisory: No
Job ID 1920445-1 Date posted 04/11/2019